Webinars
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Upcoming Webinar | Presented in English
Product Content in the Age of AI: From Description to Intelligence
Stephan Delbos • Senior Director of Product Knowledge Activation at Mews
Most product content today is written for humans: rich descriptions, beautiful wording, and marketing-driven copy. But in the age of AI, that’s...
Completed Webinar
From Writer to Tool Builder: AI Coding...
In this session, Rebecca Alves, Senior Technical Writer and AI Innovation Lead at Indeed, shared her real...
Inside the Shift: Real AI Use Cases in...
AI is actively changing how technical writers work, but the reality is more nuanced than the hype. In th...
Promoting crowd-sourced content contri...
As products evolve and customer demands intensify, documentation teams often struggle to expand knowledge...
Technical Documentation from the Insid...
In this session, Ekaterina explored the fundamentals of content structural models, their purpose, and how...
The Business of Help: Strategic Conten...
If you missed it, or want to revisit the key strategies discussed, this session moved beyond viewing deli...
Beyond Text: The Future of Product Doc...
Long, text-heavy articles often lead to poor engagement and increased support tickets. Join us for an in...
Writing Content for AI: Best Practices...
As AI chatbots rapidly become a preferred channel for customer self-service, the role of technical docume...
A Regulatory Puzzle: Writing for the M...
The world of medical device documentation, particularly for Instructions for Use (IFUs), often feels like...
From Complexity to Clarity: Structurin...
In technical communication, structure is the difference between clarity and confusion. Even the most ac...
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