For SaaS products and websites
Your 24/7 automated support team, delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets.
Knowledge Base Assistant can be seamlessly added to your SaaS product or website. Providing help on-demand to your customers, where and when they need it.
Customize the look and feel of the Knowledge base assistant with custom fonts, color, launcher icon to perfectly resemble your SaaS app or website.
Serve right content (single article, list of articles, or a set search results) to the customer inside your SaaS application or website based on their current URL parameters.
Restrict the assistant to appear only on your apps and website(s) using the domain restrictions.
Add custom links like a support email or a contact page to help your customers get in touch.