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How to use WYSIWYG HTML & Markdown editor in a knowledge base

With an intuitive interface, our knowledge base editor lets you create incredible documentation with rich text formatting choices. Document360 provides two text editors that help you to create articles with ease. 

  1. The Markdown editor
  2. The WYSIWYG (What You See is What You Get) editor

Markdown editor: The Markdown Editor uses Markdown formatting, a short-hand syntax that styles text, and then converts that text to HTML, to create documents. 

It comes in handy when major text, and mild media are involved in the documentation. 

WYSIWYG editor: WYSIWYG (What You See Is What You Get) is also known as HTML editor.  This editor allows you to view content precisely as it will appear on a published article/category page on the knowledge base. 

Unlike the Markdown editor, the WYSIWYG editor makes use of a single editing pane since the content being written is already in preview mode. 

Both editors let you add links, images, videos, callouts, code blocks, and more.


Here is an elaborate guide for you to refer: Text Editor 

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