Document360 is built to handle complex documentation for your product. Our features, combined with a better UI, make authoring content easy.
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Eddy, our AI Assistant, comes with features that enhance the experience of creating technical documentation.
We understand that technical writers need flexibility when creating help articles. In Document360, writers can choose between Markdown and advanced WYSIWYG editors to author content.
When you have too many articles, keeping them organized can take time and effort. Categories and subcategories can help you manage large and complex documentation with a simple drag and drop.
Unlike traditional tools, you are not restricted to a Google like search bar to find information. Our AI interactive search, can search and find accurate information faster.
Do you want to restrict access to specific parts of technical articles? SSO and group based permissions allows you to have full control over the visibility of your technical documentation.
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*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2
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