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Customer-First Documentation in the Age of AI...

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Document360 Blog

Name: Knowledge Base Software
Brand: Document360
Rating: 4.7 (2500 reviews)

Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.

Jul 2, 2025

How to Create Technical Documentation with Examples

All software products with simple or complex needs should be accompanied by technical documentation to he...

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15 Mins Read

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Technical Documentation

Writing Technical Guides for Developers: A Practical Approac...

Jun 23, 2025 • Jubina Prabhakaran

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Technical Documentation

Documentation Templates for Developers: When to Use Guides, ...

Jun 20, 2025 • Jubina Prabhakaran

Not all documentation is the same. A tutorial isn’t a reference. A concept article isn’t a how-t...

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Technical Documentation

Documentation in Software Development Life Cycle: From Sprin...

Jun 18, 2025 • Jubina Prabhakaran

Documentation isn’t a last-minute chore. It’s not something to patch together once the product s...

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Is Product Knowledge Still Relevant for Customers in the Gen...

Jun 16, 2025 • Selvaraaju Murugesan

Even since the software shipped, it has always been accompanied by documentation to help the custome...

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Product Engineering

Why did we switch to MongoDB hybrid search?

Jun 13, 2025 • Selvaraaju Murugesan

In 2023, we launched the Eddy AI chatbot during our 2.0 launch. The Eddy AI chatbot uses the Retriev...

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API Documentation

Common Developer Documentation Mistakes and How to Avoid Them

Jun 10, 2025 • Pradeep Srinivasan

Developer documentation helps people understand how to use a software product. It usually includes A...

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