IT Services & Consulting
Build a client-secure knowledge base that empowers your IT teams to manage client projects, standardize service delivery, and share critical technical information securely.
Trusted by IT service companies globally
Create a secure, private knowledge base for each client. Share project timelines, deliverables, and essential documentation to create a professional onboarding experience.
Centralize all project-related documentation, from statements of work to progress reports, in a single, accessible hub for all stakeholders.
Manage all technical documentation, runbooks, and API guides in one place. Ensure your consultants and client developers have instant access to accurate technical information.
Standardize your service delivery by creating a single source of truth for all internal methodologies, best practices, and standard operating procedures.
Document and share SLAs with clients in a secure, easy-to-access portal. Use version control to track all changes and ensure both parties are aligned.
Create completely separate, secure knowledge bases for each client from a single portal. This ensures that sensitive client information is never exposed and each client receives a dedicated, private experience.
Define exactly who can create, view, and edit specific documentation. Use enterprise SSO to give clients and internal teams secure, frictionless access to the information they are authorized to see.
Empower your consultants and clients with an intelligent search that scans runbooks, project documents, and SOPs to deliver precise technical answers in seconds.
Maintain a complete history of every change made to project documents, SOPs, and technical guides. Ensure that all stakeholders are always working from the latest approved version.
We are extremely happy with the solution. We have been getting feedback from both customers and employees on how much easier it is to use, how the search function works effectively, which makes finding information simple.
Director of Customer Education, Panaya
The ease and speed at which we were able to build a successful documentation site can be directly attributed to Document360. It allows users to find the information they’re looking for effortlessly.
Senior Software Engineer, Cosmos
Document360 provides us a way to create modern documentation, that’s appealing and easy to manage. More people have begun using our documentation than ever before.
Director of Product Documentation, CTERA
Document360 enables us to author and deliver high quality support articles with ease to the desired targeted roles in our system through the use of SSO, roles, and reader groups. Document360 not only delivers on the feature set, but provides a cost effective solution for us.
Founder & President, Coastal Business Technologies
EN 
PT-BR
ES
