The Ultimate Upgrade: Inside Document360’s New KB Experience

We invite you to join an upcoming session where we’ll introduce Knowledge Base Site 2.0 — an enhanced experience built for a faster, smarter, and more customizable experience designed to transform how your customers find answers.

What You’ll Learn:

• The “why” behind Site 2.0: key pain points it solves and the vision behind the upgrade.
• What’s new: major improvements over the previous version and how they drive better outcomes.
• Live walkthrough: see Site 2.0 in action with a guided product demo.

Whether you’re a CS leader, tech writer, or product owner, this session will help you unlock the full potential of your knowledge base. Get ready to elevate your customer experience to the next level with Knowledge Base Site 2.0.

This session is ideal for knowledge managers, customer support teams, and anyone looking to elevate their self-service experience with smart, guided workflows.

About the Speaker

Vaishnave Jayaraman is the Customer Success Specialist at Document360. With more than 3 years of experience in customer success and a deep understanding of Document360, Vaishnave has helped numerous customers drive adoption, streamline processes, and overachieve measurable outcomes.