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Custom Workflow Builder

Design and automate every stage of your documentation process. Writers, editors, and reviewers work in harmony, ensuring every piece of content is delivered on time and error-free.

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Custom Workflow Builder
Trusted by thousands of businesses across 150+ countries

Workflow Designer

  • Visualize your documentation pipeline from draft to publish with an intuitive, drag-and-drop designer.
  • Map roles, responsibilities, and checkpoints that fit your organization’s rhythm, not a pre-set template.
  • Maintain consistency across projects while staying flexible to departmental needs.
Workflow Designer

Workflow Assignment

  • Assign tasks seamlessly to writers, editors, or reviewers with complete transparency.
  • Reduce bottlenecks by giving every stakeholder clarity on their role and responsibility.
  • Keep teams accountable with automated notifications and progress tracking.
Workflow Assignment

Gain full control with intelligent workflow automation

Workflow Analytics

Workflow Analytics

  • Track how content moves through each stage. Identify lags before they cost credibility.
  • Uncover performance insights like average review time and role-based bottlenecks.
  • Convert insights into decisions so teams can move from firefighting to proactive planning.
Compliance & Audit Readiness

Compliance & Audit Readiness

  • Set approval checkpoints for internal standards or regulatory compliance.
  • Maintain a complete, auditable trail of edits, approvals and publishing activity.
  • Eliminate compliance risks by baking governance into the workflow itself.
Intelligent Automation

Intelligent Automation

  • Automate repetitive steps like approvals, reminders, and escalations.
  • Save hours of manual follow-ups and keep documentation on track.
  • Focus more on knowledge creation while Document360 handles the operational flow.
 

Design workflow process that’s unique to your business

Without Document360

  • Reviewing and approvals are chaotic, managed in email threads and chats.
  • Writers are unsure of what’s next after submitting a draft.
  • Compliance checks are missed because the workflow isn’t formalized.
  • Delays pile up since we don’t know where an article is stuck.

With Document360

  • Every stage is clearly defined, tracked, and visible in one place.
  • Each role knows exactly when to review, approve, or publish no confusion.
  • Built-in steps ensure compliance and consistency are never skipped.
  • We track progress in real time and resolve bottlenecks instantly.
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Drive strategic outcomes across your organization

 
Technical Writers

Spot approval delays, reduce rework, and accelerate draft turnaround.

 
Customer Support Teams

Ensure critical updates reach customers without delay.

 
Product Managers

Track documentation velocity, ensuring incomplete docs never delay launches.

 
Operations Leaders

Gain a bird’s-eye view of knowledge creation efficiency across departments, aligning processes with organizational KPIs.

 
Compliance Managers

Ensure workflows consistently meet quality and governance standards, with audit-ready reporting at every step.

Real rating, from real users

Rating 4.7

>3000 reviews