Stonly alternative for customer knowledge base

Build a Customer Knowledge base to guide customers easily and reduce support tickets by 30%.

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Trusted by global brands

Provide In App Help

With our knowledge base widget, you can provide contextual in-app help to your customers.

This ensures your users use your product to its fullest and no longer have any roadblocks.

“Document360’s KB widget is available on every page of our application. The widget provides documentation relevant to the page the customer is viewing, making it seamless experience to get contextual help.”

Mary Shalin | Senior Technical Writer

Faster answers for customers

Browsing through multiple help guides is frustrating for customers.

With Ask Eddy, our interactive AI search, your customers can get quick and accurate answers to their complex queries.

As a business, you’ll have fewer support queries and happier customers.

Why businesses choose Document360

Powerful Editor

Are your writers struggling with complex editors? Our Advanced WYSIWYG and Markdown editors along with AI features, make authoring content easy.

Advanced Customization

Customize your knowledge base to give a personalized branding experience to your customers. You can create custom themes, add icons, build custom home page and more with Document360.

Add your media

Add or embed images, files, videos, forms and code blocks to your articles to provide an interactive experience to your customers. And there are no limitations to the number of media you can add.

Easy to use

Document360’s UI is easy to use and helps users stay organized without a steep learning curve. As per G2, 96% of our users found It easy to use.

Powerful Editor

Are your writers struggling with clunky editors? Our Advanced WYSIWYG and Markdown editors along with AI features, make authoring content easy.

Advanced Customization

Customize your knowledge base to give a personalized branding experience to your customers. You can create custom themes. add icons, build custom home page and more with Document360.

Add your media

Add or embed images, files, videos, forms and code blocks to your articles to provide a interactive experience to your customers. And there’s no limitations to the number of media you can add.