Category: Product Update
Welcome to our Q1 2023 product update for Document360! As we kick off the new year, we’re excited to share the latest features and improvements we’ve made to our platform to help you create, manage, and share your knowledge base more effectively than ever before.
From enhanced customization options to streamlined workflows, our team has worked hard to ensure that Document360 continues to be the go-to solution for businesses of all sizes looking to boost their productivity and knowledge management. We’ve dedicated this quarter to improving the user experience and making it even more straightforward for you to create and manage your content.
Let’s explore the latest updates and features that we’ve added to Document360 this quarter.
As technology continues to evolve, APIs (Application Programming Interfaces) have become an essential part of modern software development. They allow different applications to communicate with each other, exchange data, and perform various tasks seamlessly.
With our latest product update, we are excited to introduce comprehensive API documentation that will help you get the most out of your product. Whether you are a developer or a business owner, our API documentation will provide you with all the information you need to integrate your product with other systems and platforms.
Our API documentation is designed to be user-friendly and easy to navigate. It includes detailed information on how to use each API, as well as examples and code snippets to help you get started quickly. You can also find information on authentication, error handling, and other important topics related to API integration.
By providing comprehensive API documentation, we aim to make it easier for you to leverage the power of your product and expand your reach. With our API documentation, you can seamlessly integrate your product with other systems, automate tasks, and streamline your workflows.
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Tagging content is a necessary task for many content creators, but it can be time-consuming and sometimes challenging to produce the right tags. With our latest product update, we are excited to introduce an AI-powered tag recommender that will help you streamline your workflow and ensure that your content is properly tagged.
Our tag recommender uses advanced machine learning algorithms to analyze your content and suggest relevant tags based on its content, context, and keywords. This means that you can spend less time manually tagging your content and more time creating high-quality content that resonates with your audience.
AI tag recommender is designed to be user-friendly and easy to use. You can simply upload your content, and our AI-powered tool will analyze it and provide you with a list of recommended tags. You can choose to accept or reject these tags, or even add your own custom tags to further refine your content.
Our Sandbox provides a safe and isolated environment where you can test and experiment with new features without risking damage to your live site or data. This means that you can try out new ideas, integrations, or workflows without worrying about causing any disruptions to your live environment.
The Sandbox project comes with a 14-day trial period. Team accounts associated with a paid project can create the Sandbox project.
So, whether you are working on a new integration, feature, or customization, our Document360 Sandbox can help you develop and test with ease.
As the internet evolves, the risk of unauthorized access to your website’s content is increasingly becoming a concern. One of the potential avenues for attackers is through embedding your website content, such as a Knowledge base, in an iframe on a malicious website.
To address this issue, X-Frame Options is a security feature that provides an additional layer of protection for your Knowledge base. When enabled, X-Frame Options prevents your website’s content from being displayed in an iframe on another website. This way, even if an attacker manages to embed your Knowledge base in a malicious website, the content will not be visible to the attacker’s users.
By preventing unauthorized access to your Knowledge base, X-Frame Options protects your customers’ sensitive data and ensures that your website is secure.
In today’s digital landscape, security is more important than ever. That’s why we’re excited to announce the release of the Content Security Policy (CSP) for Document360. With CSP, you can easily manage and prevent external CSS, scripts, and frames from being embedded in your Knowledge Base, ensuring that only authorized content is displayed to your users.
CSP works by specifying the sources of content that are allowed to be loaded on your website. This allows you to prevent malicious content from being loaded, reducing the risk of cross-site scripting (XSS) attacks and other security vulnerabilities.
Overall, CSP is a powerful tool that can help you take your Knowledge Base security to the next level. With its easy-to-use interface and customizable settings, you can rest assured that your content is safe and secure from potential threats.
Single Sign-On – The split Enterprise SSO module provides more flexibility in configuration, which makes it easier for customers to configure SAML, OpenID, and JWT at the same time. This feature streamlines the login process and enhances security.
Team accounts idle timeout – You can now set the desired time duration in the Team account idle timeout section of SSO configuration. This feature helps to conserve resources and ensure that inactive accounts do not remain logged in.
Export performance analytics – The export to CSV option for Performance analytics data helps customers to analyze and export data more efficiently. This feature saves time and enhances the reporting capabilities of Document360.
Knowledge base assistant – The default language setting for the Knowledge base assistant improves the user experience for customers. This feature ensures that the assistant opens in the language of the customer’s browser, which reduces confusion and makes it easier to use.
URL mapping – The URL mapping feature allows customers to define the Knowledge base assistant behavior for URLs that do not have mapping configured. This feature enhances the user experience and helps customers find the information they need more easily.
Localization languages – The addition of new languages in the localization module enhances the accessibility of Document360 for customers in different regions. This feature makes it easier for customers to create and manage content in their preferred language.
To conclude, Q1 2023 has been an exciting quarter for Document360, with the introduction of several new features, enhancements, and improvements. From the AI-powered Tag recommender to the API documentation feature, these updates are designed to enhance your experience and help you create, manage, and share your knowledge base more effectively.
At Document360, we are continuously working towards making our platform better and more user-friendly, and these updates are a testament to our commitment. We hope that these features and enhancements will help you take your knowledge management to the next level.
We are thrilled to see our customers leveraging these updates and are looking forward to introducing more exciting features in the coming months. Stay tuned for more updates and thank you for choosing Document360.
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