All you need to simplify knowledge management.
Create and manage knowledge-base articles with powerful out-of-the-box documentation features.
Find exactly what you need with search results across categories, articles, decision trees, and attachments, refined by advanced filters for content type, language, and authors.
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Build custom workflows for creating, reviewing, and publishing. Assign roles and set stages to ensure accountability and consistency across teams.
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Create distinct documentation hubs within a branded knowledge base. Manage content for multiple products, departments, or audience segments without leaving your unified site experience.
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Collaborate with your team by adding contextual comments directly within articles, streamlining the writing and reviewing process for both draft and published content.
Learn moreTranslate your entire knowledge base into 50+ languages to deliver a truly global experience.
Learn moreHelp readers instantly understand key terms and technical jargon with hover-over definitions.
Learn moreAssign statuses, set due dates, and track progress, all from the editor.
Learn moreOptimize every article for search and engagement with customizable meta titles, descriptions, and slugs.
Learn moreEasily export individual articles or your entire knowledge base as professionally formatted PDFs or e-books for offline use.
Learn moreShow or hide content blocks within articles, based on who is viewing it, by country, device, reader group, or date.
Learn moreTrack readers who have read and acknowledged important updates and policy changes, making communication traceable.
Learn moreSet up alerts for real-time project updates across multiple channels, including email, Slack, and Microsoft Teams.
Learn moreResolve queries before they become tickets, by automatically suggesting relevant knowledge base articles.
Learn moreVisually guide users through complex processes with step-by-step, interactive guides.
Learn moreDesigned with handpicked features that will shift your writers’ focus more on content than on formatting.
Write faster with a split-screen editor built for Markdown. It offers real-time previews, syntax highlighting, and seamless version control.
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Create engaging articles with a MS Word like text editor. Easily add images, videos, and code blocks using slash commands and quick insert options.
Learn moreEnhance your articles with callouts, images, videos, hyperlinks, tables, and lists to improve clarity and engagement.
Learn moreSee a live side-by-side preview of your content as you type, ensuring accuracy before publishing.
Learn moreAdd downloadable files to your articles, either as a viewable element within the content body or as an attachment.
Learn moreEasily create and maintain a structure for your documentation effectively.
Give your knowledge base the perfect look and appeal that is more in line with your brand identity.
Understand end-user engagement in your knowledge base with valuable insights and take data-backed decisions.
From user access to audit trails, total control with enterprise-grade security.
Define roles for users like Admin, Contributor, or Reviewer and control what actions they can perform within the knowledge base.
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Safeguard sensitive documentation with reader segmentation, granting exclusive access to specific content only for authorized individuals.
Learn moreConnect with the identity provider of your choice, including Okta, Entra ID, Google, Auth0, ADFS, OneLogin, and more.
Learn moreProtect your content with daily automatic backups and the ability to manually restore previous versions.
Learn moreControl who can access your knowledge base by setting IP ranges, reducing exposure to unauthorized access attempts.
Learn moreGroup users by teams or departments and assign access permissions in bulk, making user management easier.
Learn moreEnable cookie consent banners to inform users and collect permission for cookies related to tracking purposes.
Learn moreTrack every action across your knowledge base, from content edits to user management and permission changes.
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