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Smarter Documentation, Instant Answers

All-in-one platform to create, share, and manage your Knowledge base, Software Documentation, API Docs, SOPs, and User Manuals

G2 LogoRated leader for Knowledge base software

Smarter Documentation, Instant Answers

Chosen by industry leaders worldwide

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • NHS

Minimize your $tack
Do it all with Document360

Designed to tackle all your documentation needs

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Reduce support tickets

Empower users with on-demand, accurate self-help content, lowering support requests. Equip your support team with a comprehensive knowledge base to help them resolve complex support tickets faster.

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From API docs to user guides

From API docs to user guides, We've got you covered

Streamline the creation and management of technical documents - from software Design Docs to Release Notes. Document360 provides a central repo to store all your documents, enabling quick access and enhancing team productivity.

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Say goodbye to static PDF manuals

Say goodbye to static PDF manuals

Replace traditional PDFs with dynamic, searchable, multi-lingual user manuals that make information retrieval effortless for customers. Keep your content up-to-date and easily accessible, with real-time access to updated user guides.

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Streamline systems, simplify processes with SOPs

Streamline systems, simplify processes with SOPs

Centralize and streamline SOPs for processes like employee onboarding, compliance, and quality control. Document360 uses AI-powered search to help teams quickly find the right policies and procedures.

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AI-powered
Knowledge base software

ChatGPT style answers, instantly

Eddy Insights

Ask

Ask Eddy, our interactive AI search, delivers accurate answers to your user queries 5X faster than a traditional search.

Eddy Automate

Automate

Auto generate glossaries, titles, article summaries, FAQs, meta descriptions, & more in seconds.

Eddy Write

Write

Improve Your Content with AI to Shorten, Lengthen, Change Tone, Split Sentences, and More.

One platform, Multiple possibilities

Build a knowledge base that drives outcomes for your business

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Documentation for every stage of your SaaS product

  • Reduce support tickets with a self-service knowledge base
  • Create API docs to boost API usage
  • Centralize all software docs like release notes, PRDs, & more
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SaaS

From requirement to deployment, document every step

  • Central repository for all your project related documentation
  • Better coding guidelines and best practices
  • Streamline your processes and stay compliant through SOPs
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IT Services

Centralized knowledge base for Healthcare staffs & patients

  • Reduce patient inquiries with comprehensive FAQs
  • Steamline your processes and stay compliant through SOPs
  • Reduce staff training time with easily accessible knowledge resources
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Healthcare

Ensure regulatory compliance & mitigate risk

  • Minimize risk incidents through comprehensive regulatory docs
  • Centralize member service guidelines to reduce support queries
  • Restrict external access to sensitive docs with access controls
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BFSI

Streamline operations & maximize productivity

  • Centralize SOPs in a single repository for all processes
  • Create instructional manuals instead of PDFs for your customers
  • Create work instructions for floor workers to improve productivity
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Manufacturing

Efficient knowledge sharing for student & faculty

  • Accelerate new staff training for faster onboarding
  • Answer all your student queries with a simplified help center
  • Optimize the admission process with detailed application procedures
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Education

Connect with all your
favorite apps

Hear what users love about Document360

Panaya

The documentation is more visually understandable because of the way Document360 breaks it into individual pages.

Yoni Hubermann | Director of Customer Education, Panaya

Fastmag

Document360 gives you a well-rounded view of what's happening with all facets of your content.

Thibaut de robien | CEO at Fastmag

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Document360 makes it easy for us to share our documentation resources across multiple products.

Cory Clarke | Vice President, View Inc

Easysend

The Document360 team did not stop until everything was perfect and met our expectations.

Ronny | Technical Writer, Easysend

Top choice on G2, Capterra, and beyond...

  • G2 Leader
  • G2 Leader
  • Software Reviews
  • Source Forge
  • Software World
  • Software Suggest
  • Software Reviews
One platform, to solve all your knowledge base challenges

AI-Powered Knowledge base for customers and teams