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How to create a successful knowledge base

Speaker

Selvaraaju Murugesan

Data Strategist, Kovai.co

Duration

1 Hour

Presentation

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Building a successful knowledge base is not a big deal when you have the right platform, content structure, information discovery engine and good documentation team.

A well written, carefully curated and an easy to access knowledge base is what every customer prefers. With these basic steps and valuable tips from the Webinar, you can create a knowledge base that gives a wonderful experience to your customers.

You will get to know in detail about what a knowledge base is, how to plan and create a successful knowledge base with all the information that your customer needs. Dive into a power-packed session!

10,000+ people from 80 countries building better customer experiences with Document360

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