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Gradient
Gradient

Knowledge Base Portal

Access an enterprise-grade portal engineered for contributors, reviewers, and admins, delivering flawless documentation workflows.

Knowledge Base Site
Trusted by thousands of businesses across 150+ countries

Your centralized content dashboard

Define Your Audience

Create

Author support articles, SOPs, and interactive decision trees using state-of-the-art editors with options to add multiple content formats.

Deploy Anywhere

Manage

Automate reviews, streamline approvals, and keep your entire content lifecycle in sync without multiple scattered tools in place.

Share with Precision

Publish

Shape your knowledge base into a fully branded, enterprise-ready site with custom layouts and design standards.

Authoring, evolved with AI precision

Advanced WYSIWYG Editor

Get a seamless Microsoft Word-like editing experience and draft faster with smart shortcuts.

 

Markdown Editor

Streamline technical writing with an interface ideal for text and code-heavy documentation, ideal for legacy writers.

 

Pre-Designed Templates

Accelerate publishing with neatly optimized templates that ensure brand consistency.

 

Category Manager

Structure your knowledge base with a drag-and-drop Category Manager supporting over six levels of categories and subcategories.

 

Smart Article Labels

Intelligently tag, sort, and filter content with smart labels to create an effortlessly organized and navigable knowledge base.

 

Advanced WYSIWYG Editor

Get a seamless Microsoft Word-like editing experience and draft faster with smart shortcuts.

Advanced WYSIWYG Editor

Markdown Editor

Streamline technical writing with an interface ideal for text and code-heavy documentation, ideal for legacy writers.

Markdown Editor

Pre-Designed Templates

Accelerate publishing with neatly optimized templates that ensure brand consistency.

Pre-Designed Templates

Category Manager

Accelerate publishing with neatly structured templates that ensure brand consistency across the entire knowledge base.

Category Manager

Smart Article Labels

Structure your knowledge base with a drag-and-drop Category Manager supporting over six levels of categories and subcategories.

Smart Article Labels

Built for collaboration & governance

Intelligent Workflows

Intelligent Workflows

Optimize your content lifecycle with adaptive workflows that automate task assignments, approvals, and notifications.

In-line Commenting

In-line Commenting

Work smarter with in-article discussions where you can tag teammates with comments to resolve or discuss feedback.

Enhanced Versioning & Rollback

Enhanced Versioning & Rollback

Instantly view and restore any historical version with precision. This change tracking ensures accuracy and prevents overwrites.

Pro Analytics Dashboard

Pro Analytics Dashboard

Track traffic patterns, identify top-performing content, and see what your audience is searching for to make data-backed decisions.

 

Traditional documentation workflows are broken. We streamlined them.

Without Document360

  • Our team is constantly switching between disconnected content tools.
  • Our review process is a mess and content gets stuck for weeks.
  • Inconsistent formatting from different authors is damaging our brand.
  • Tracking changes is a manual nightmare with no clear audit trail.
  • We have no granular control over who can edit specific content.

With Document360

  • We manage the entire content lifecycle from a unified command center.
  • Our automated workflows move content seamlessly from draft to publish.
  • We enforce perfect brand consistency with reusable elements.
  • We have a complete audit trail and can instantly roll back to any version.
  • We use role-based permissions to control who can edit and publish.
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Connecting with your readers, made easy

AI-Powered Auto-Translation

AI-Powered Auto Translation

Localize your knowledge base across 50+ languages with context-aware, AI-driven accuracy.

Advanced Home Page Builder

Advanced Home Page Builder

Design stunning, brand-aligned home pages with a smart drag-and-drop builder that requires no coding.

AI-Optimized SEO Customization

AI-Optimized SEO Customization

Access intelligent SEO tools that auto-generate sitemaps, meta titles, and descriptions.

Your data is safe

 
Backup & Restore

Access automated daily backups and one-click rollback options to instantly restore knowledge base to a previous state.

 
Multi-Knowledge Base Management

Control and customize multiple knowledge bases from a single, intelligent portal. Each can have its own domain and branding.

 
Optimized File Storage

Store, organize, and retrieve assets with an intelligent file system. Secure your resources in a vault-like storage model.

 
Smart Notifications

Stay informed with AI-prioritized alerts for key events, delivered directly to your Email, Microsoft Teams, or Slack.