The Future of Technical Writing: AI’s Impact on Knowledge Management
The role of technical writers is undergoing a seismic shift with the rise of AI in 2025. To explore this transformation, Document360 conducted a global survey of 1,000+ technical writers, capturing their insights on AI’s influence on the future of technical writing. This eBook uncovers key trends like;
- 69% of writers preferring to adopt AI for content suggestions
- 55% expecting AI to handle 30% of their tasks within five years and more!
Explore how AI is transforming documentation and empowering writers for the future.
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Quick glimpse into some of the stats
The AI Revolution in Technical Writing
Expected automation levels in technical writing, as reported by respondents…
Beliefs about AI’s role in assisting technical writers
AI’s impact is most anticipated in
39%
Improving editorial processes
29%
Generating initial drafts
16%
Automating updates when system changes occur
Automation in Technical Writing
55%
expect AI to handle 30% of their tasks within 5 years
Top areas of automation
Proofreading
Formatting
Initial Draft Creation
Technical writers believe automation will allow them to focus on high-value tasks, such as content strategy.
What will you learn from this eBook?
- The evolving role of technical writers in the AI era.
- Real-world insights from 1,000+ technical writers on AI’s impact.
- Key stats, like AI reducing ideation time by 50% and review cycles by 40%.
- Top AI-driven automation areas, including proofreading and formatting.
- Essential skills technical writers need to thrive in an AI-powered future.
- Predictions on how AI will enhance documentation quality and customer self-service rates.
What’s inside
This eBook explores the future of technical writing in an AI-driven world, featuring insights from 1,000+ technical writers globally. Discover how AI is reshaping workflows through automation in areas like proofreading, formatting, and content ideation.
Learn about the evolving skill sets needed to adapt to AI-powered tools and how AI is transforming the documentation lifecycle, cutting ideation time by 50% and review cycles by 40%. Gain real-time statistics and actionable insights on improving documentation quality, user experience, and customer self-service.
This eBook is your guide to understanding and thriving in the AI-driven future of technical writing.
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