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Confluence Server is Shutting Down

Migrate seamlessly to Document360

Transition to a cleaner, faster and more intuitive knowledge base – zero data loss, continuity assured, and compliance-safe migration.

Looking for a something smarter than Confluence?

Trusted by global brands

  • Whatfix
  • gong
  • netflix
  • fujiflim
  • Airtable
  • A16z
  • Docuware
  • Cisco
  • Yahoo
  • Anydesk
  • Close
  • Puma
  • Midjourney
  • McDonald's
  • vmware
  • Ticketmaster
  • NHS
  • Insider
  • Panaya
  • BVB
500K+

Active users per month

138M+

Articles served per month

65K+

Articles published per month

7 reasons to switch from Confluence to Document360

Your migration path is manual, risky, and expensive

Reason #1

Confluence Server is shutting down

Solution: With Document360, you can self-host your knowledge base on your own servers – keeping full control over your data, setup, and costs.

Your migration path is manual, risky, and expensive

Reason #2

Your migration path is manual,
risky, and expensive

Solution: Document360 offers a fully managed, automated, and compliance-safe migration with content analysis, formatting, crawlers, redirects, and QA. A dedicated migration team ensures zero data loss, security at every step, and 2-hour support SLAs, so you transition smoothly without disruption.

Your users still can’t find the right answers

Reason #3

Your users spend too long
searching for answers

Solution: Document360’s AI-powered search delivers direct answers to user questions, complete with smart summaries, relevant articles, and citations.

Your knowledge base is hard to navigate

Reason #4

Your knowledge base
is hard to navigate

Solution: Document360 gives you a clear category and subcategory structure. Content stays organized, scalable, and easy to browse – even without search.

Your docs are delayed by team dependencies

Reason #5

Your docs are delayed
by team dependencies

Solution: With Document360’s AI Writing Agent, you can create draft articles directly from KT recordings, so documentation doesn’t stall while waiting on SMEs or team availability.

Your users have to leave the app to get help

Reason #6

Your users have to leave
the app to get help

Solution: Document360’s embedded widget delivers contextual help directly inside your product. Users get answers without leaving the page – improving experience and reducing friction.

You need expertise just to make Confluence usable

Reason #7

You need expertise just to
make Confluence usable

Solution: Document360 is built for everyone. Non-technical users can set up a clean, intuitive knowledge base without needing design or IA expertise.

Migration, Fully Handled – End to End

No manual work. No downtime. No disruption.

We take care of your entire move from Confluence Server – so you don’t have to.

Automated content ingestion at scale

Our custom-built crawlers migrate your articles, categories, links, and images – without you copying and pasting a single thing.

Structured setup with branded design

Your knowledge base is organized, formatted, and styled to match your brand – no dev team required.

Pre-launch QA with post-migration support

Every link, redirect, and image is verified. We stay with you for 30 days to ensure a smooth transition.

Migration was the scariest part – until they switched to Document360

ClickFunnels
ClickFunnels

We recently migrated over 2,000 articles to the Document360 system. Their team was instrumental in making this transition seamless – highly communicative, keeping us updated every step of the way, and incredibly organized.

Jessie Valle | Director of Customer Education, ClickFunnels

6sense
6sense

The Document360 team made our knowledge base migration super smooth. They were organized, communicative, and genuinely easy to work with. They took care of everything from content transfer to redirects, and even stayed late to help us troubleshoot a few hiccups.

Michelle Utley | Director, UX Context Design, 6sense

Nasuni
Nasuni

I am frankly amazed at how well and how rapidly the team was able to migrate such a large body of complex documents to the Document360 platform. Also, your communication with us has been terrific: we always knew what was going on and where they were in the process.

Ed Dejesus | Sr. Technical Writer, Nasuni

Security & Compliance

Enterprise–grade security & reliability

Scalable, Secure, and Future-Proof Documentation

Enterprise-grade security

Enterprise-grade security

We adhere to stringent data security practices to safeguard against cybersecurity threats, prioritizing your safety and trust.

GDPR

GDPR compliance

We are fully compliant with GDPR regulations and have implemented rigorous security measures to safeguard your data.

SOC2

SOC 2 certification

Our SOC 2 certification underscores our unwavering commitment to data security and privacy, ensuring your information is protected.

Integrations

Stay seamlessly connected with today’s business tools

  • Freshdesk
  • zendesk
  • intercom
  • drift
  • slack
  • Microsoft-teams
  • chrome
  • zapier
  • integrately
  • make
  • Crowdin
  • salesforce
  • Google-Analytics
  • Google-Tag-Manager
  • Hotjar
  • Amplitude
  • Mixpanel
  • Segment
  • fullstory
  • Heap
  • LiveChat
  • Crisp
  • Gorgias
  • Olark
  • FreshChat
  • Freshmarketer
  • Google-Optimize
  • VWO
  • Zoho-page-sense
  • Commento
  • Disqus

Top choice on G2, Capterra, and beyond…

  • G2 Leader
  • G2 Leader
  • Software Reviews
  • Source Forge
  • Software World
  • Software Suggest
  • Software Reviews

Confluence server is ending. We’ll handle your migration start to finish

One platform, to solve all your knowledge base challenges

*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2