Confluence Server is Shutting Down
Migrate seamlessly to Document360
Transition to a cleaner, faster and more intuitive knowledge base – zero data loss, continuity assured, and compliance-safe migration.
Trusted by global brands
Active users per month
Articles served per month
Articles published per month
7 reasons to switch from Confluence to Document360
Reason #1
Confluence Server is shutting down
Solution: With Document360, you can self-host your knowledge base on your own servers – keeping full control over your data, setup, and costs.
Reason #2
Your migration path is manual,
risky, and expensive
Solution: Document360 offers a fully managed, automated, and compliance-safe migration with content analysis, formatting, crawlers, redirects, and QA. A dedicated migration team ensures zero data loss, security at every step, and 2-hour support SLAs, so you transition smoothly without disruption.
Reason #3
Your users spend too long
searching for answers
Solution: Document360’s AI-powered search delivers direct answers to user questions, complete with smart summaries, relevant articles, and citations.
Reason #4
Your knowledge base
is hard to navigate
Solution: Document360 gives you a clear category and subcategory structure. Content stays organized, scalable, and easy to browse – even without search.
Reason #5
Your docs are delayed
by team dependencies
Solution: With Document360’s AI Writing Agent, you can create draft articles directly from KT recordings, so documentation doesn’t stall while waiting on SMEs or team availability.
Reason #6
Your users have to leave
the app to get help
Solution: Document360’s embedded widget delivers contextual help directly inside your product. Users get answers without leaving the page – improving experience and reducing friction.
Reason #7
You need expertise just to
make Confluence usable
Solution: Document360 is built for everyone. Non-technical users can set up a clean, intuitive knowledge base without needing design or IA expertise.
Migration, Fully Handled – End to End
No manual work. No downtime. No disruption.
We take care of your entire move from Confluence Server – so you don’t have to.
Automated content ingestion at scale
Our custom-built crawlers migrate your articles, categories, links, and images – without you copying and pasting a single thing.
Structured setup with branded design
Your knowledge base is organized, formatted, and styled to match your brand – no dev team required.
Pre-launch QA with post-migration support
Every link, redirect, and image is verified. We stay with you for 30 days to ensure a smooth transition.
Security & Compliance
Enterprise–grade security & reliability
Scalable, Secure, and Future-Proof Documentation
Enterprise-grade security
We adhere to stringent data security practices to safeguard against cybersecurity threats, prioritizing your safety and trust.
GDPR compliance
We are fully compliant with GDPR regulations and have implemented rigorous security measures to safeguard your data.
SOC 2 certification
Our SOC 2 certification underscores our unwavering commitment to data security and privacy, ensuring your information is protected.
Integrations
Stay seamlessly connected with today’s business tools
Top choice on G2, Capterra, and beyond…
Confluence server is ending. We’ll handle your migration start to finish
*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2




































