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An efficient integration platform to automate workflows in your knowledge base

Automate workflow between Document360 and your enterprise apps via Make

Improve your productivity by automating various repetitive tasks and workflows by exchanging data between Document360 and your enterprise apps. Create and update your knowledge base articles from your customer support and management tools with Make scenarios in real-time.

App highlights

No coding Intuitive interface Automated workflows

Why Document360 app?

  • Easy setup and integration with API keys
  • Create workflows for repetitive tasks
  • Access your knowledge base articles
  • Exchange data with your enterprise apps
  • Automate workflows from your help desk tools

Create articles from your enterprise apps

Make provides scenarios that can be used to automate tasks and worflows with ease. Make provides visual interface to design workflows to suit your business needs and can be deployed in a few clicks. Knowledge base articles in Document360 can be created from connected enterprise apps.

Share your knowledge base articles with other platforms

Document360 can share knowledge base articles to your enterprise collaboration platforms. This also helps to keep all the knowledge base articles in sync.

Decision based logic for your workflow

Make scenarios can be customized to meet your business requirements. An intelligent workflow can be triggered based on the business conditions.

Here is how you connect Document360 with Make

  1. In Document360 project dashboard, go to Settings menu and click on Extensions
  2. Click on Team Collaboration tab
  3. In the Make widget, click the (+) sign to generate Make API token
  4. During your Make scenario customization, you need to provide the generated API token for authorization
  5. You are ready to go

For a more elaborate integration setup instructions with your enterprise apps, check out our handy installation guide.