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An efficient integration platform to automate workflows in your knowledge base

Automate workflow between Document360 and your enterprise apps via Make

Automate various repetitive tasks and workflows by transferring data between Document360 and your enterprise apps and improve your productivity. Create and update your knowledge base articles from your customer support and management tools with Make scenarios in real-time.

App highlights

No-code Drag-and-drop interface Complex Workflows

Why Document360 app?

  • Easy setup and integration with API keys
  • Eliminate repetitive tasks with custom workflows
  • Access your knowledge base articles
  • Exchange data with your enterprise apps
  • Streamline help desk features for improved customer experience

Create without limits

Make is a visual platform that lets you design, build, and automate anything – from simple tasks to complex workflows – in minutes. Connect Document360 with thousands of popular apps or any API. Get inspired by pre-made templates and create your own workflow in just a few clicks. It’s fast and easy to use, visually intuitive, and it requires zero coding expertise.

Share your knowledge base articles with other platforms

Document360 can share knowledge base articles to your enterprise collaboration platforms, ensuring all your knowledge base articles are in sync.

Powerful no-code toolkit

Make workflows, called scenarios, can be customized to meet your business requirements. Use Make’s playful drag-and-drop interface and design workflows with as many apps and steps as you need. You can add filters and conditional logic, set your scenarios to run instantly or per schedule, or watch the scenario run in real-time whenever you need.

Here is how you connect Document360 with Make

  1. In Document360 project dashboard, go to Settings menu and click on Extensions
  2. Click on Team Collaboration tab
  3. In the Make widget, click the (+) sign to generate Make API token
  4. During your Make scenario customization, you must provide the generated API token for authorization
  5. You are ready to go!

For a more elaborate integration setup instructions with your enterprise apps, check out our handy installation guide.