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Dashboard

Access a dashboard that delivers comprehensive, real-time insights on article performance, review processes, link integrity, and user feedback.

Dashboard
Trusted by thousands of businesses across 150+ countries

Content Overview

  • Spot underperforming articles early and course-correct with content improvements.
  • Track publishing velocity to understand team productivity and performance level.
  • Use engagement insights to double down on content that resonates most with readers.
Article Summary

Articles Assigned to you

  • Know exactly which articles require your attention.
  • Ensure deadlines are met with zero guesswork.
  • Enable personal queue for writers and reviewers.
Articles Assigned to you

Review Reminders

  • Prevent outdated information from slipping into the reader’s view.
  • Automate quality checks so your team focuses purely on content.
  • Build trust with readers by delivering verified information.
Review Reminders

Your knowledge base health, at
a glance

Feedback to Address

Feedback to Address

  • Capture user sentiment directly from your articles.
  • Close the feedback loop faster with visibility into likes, dislikes, and comments.
  • Continuously improve documentation using real reader insights.
Broken Links

Broken Links

  • See broken links before your readers do.
  • Reduce frustration for customers navigating your knowledge base.
  • Keep compliance and documentation standards intact without manual checks.
Project Overview

Project Overview

  • Track drive capacity to avoid storage surprises.
  • Monitor “no result” searches to identify missing content opportunities.
  • Stay compliant with visibility into last backup and restoration status.

Access a single command centre for your knowledge base

Without Document360

  • Teams rely on scattered spreadsheets and emails to understand status.
  • Writers lack visibility into assignments or pending reviews.
  • Broken links and storage limits often go unnoticed until users complain.
  • Leaders lack clarity on overall project health and usage patterns.

With Document360

  • One clean dashboard instantly shows article activity, reads, likes, dislikes, and more.
  • Personalized panels highlight your articles, review reminders, and feedback waiting to be addressed.
  • Dashboard flags issues in real time, from broken links to drive capacity, so you can fix them before they become problems.
  • Project overviews include backups, usage metrics, and engagement insights into one snapshot.
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Drive strategic outcomes across your organization

Admin Team

Monitor system health, drive usage, and backups to maintain operational efficiency and compliance.

Product Managers

Track customer feedback and no-result searches to align documentation with product gaps.

Customer Support Leads

Spot common “no result” searches and article feedback trends to proactively reduce ticket volumes.

Knowledge Managers/Administrators

See a holistic view of content lifecycle health and drive strategic improvements in documentation governance.

Technical Writers

Gain instant clarity on pending reviews, assigned articles, and feedback loops.