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Embedded Help Centre

For SaaS Products and Websites

Your 24/7 automated support team, delivering in-app help to your customer at the right time, and actively deflecting incoming support tickets.

Widget

Trusted by global brands

24/7 Access to Help

Providing help on-demand to your customers, where and when they need it.

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24/7 Access to Help

Branding & Customization

Widget can be easily customized. You can edit the fonts, color and launcher icon to perfectly blend in with your SaaS app or website.

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Branding & Customization

Integration of Eddy AI

You can access Eddy AI within your knowledge base as a widget, enhancing user experience with its multilingual capabilities. Eddy AI supports various languages, including English, French, Spanish, German, Norwegian, & Dutch.

This integration ensures a seamless and intuitive user experience, making your knowledge base more accessible & user-friendly for a global audience.

Integration of Eddy AI

#1 rated knowledge base software among leading platforms

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings

Context aware help via URL mapping

Serve the right set of articles to a user within your application or website based on their current URL parameters.

Context aware help via URL mapping

A smart widget that
blends in with your brand

Security

Restrict the widget to appear only on your apps and website(s) using the domain restrictions.

Custom CSS/JavaScript

Customize your CSS / JavaScript to align more with your branding guidelines.

Custom Links

Add custom links like a support email or a contact page to help your customers get in touch.