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Generative AI: What’s in it for content creators and content consumers


Selvaraaju Murugesan

Head of Data Science,


38 mins


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Generative AI (Gen AI) is a trending topic of 2023 and has revolutionized the way we interact with data and content. Understanding the inner workings of these powerful tools is essential for those looking to harness their capabilities for content creation and knowledge management.

In this session, Selvaraaju Murugesan provides key insights into the functioning of Large Language Models (LLM) and GenAI, shedding light on how they work, their potential applications, tools, and the advantages they offer to individuals and businesses a like.

Key takeaways

  • Understand how Large Language Models (LLMs) get built and how they work.
  • Apply Generative AI (GenAI) technologies to cater for various use cases in content creation process such as outline creation, changing tone and so on
  • Importance of using GenAI to improve technical writers’ productivity.
  • Emergence of new technological trends and content consumers behaviors in shaping how documentation is being consumed.
  • High level view of how GenAI assistive search works and how to use search analytics.
  • Key business benefits of using GenAI for technical writers.
  • “Ask Eddy” demo covering all use cases.

About the Speaker

Selvaraaju Murugesan received the B.Eng. degree in Mechatronics Engineering (Gold medalist) from Anna University in 2004 and the M.Eng. degree from LaTrobe University, Australia, in 2008. He has received his Ph.D. degree in Computational mathematics, LaTrobe University. He is currently working as a Head of Data Science at SaaS startup His interests are in the areas of Business Strategy, Data Analytics, Artificial Intelligence, and Technical Documentation.