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Master your Document360 knowledge base with our comprehensive, short, and easy tutorials. Our videos help you understand and effectively utilize each feature in Document360.
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How to optimize your Knowledge base search
Document360 public and private knowledge base include powerful AI-based real-time search. This helps...
How to reduce inbound tickets using ticket ...
Document360's ticket deflectors help lower the volume of support tickets by resolving customer queri...
How to enhance knowledge base assistant usi...
URL Mapping can enhance your in-app assistant by providing context sensitive help to your customers....
How to enable in-app assistant in knowledge...
Document360 Knowledge base assistant delivering in-app help to the right customer at the right time....
How to integrate Document360 knowledge base...
With the launch of the new Document360 app for the Slack collaboration platform, you will equip your...
How to integrate Document360 knowledge base...
Now integrate your knowledge base with the Freshdesk ticketing platform, with smart lookup based on ...
How to identify and validate broken links i...
Links status is a sub-feature under the Analytics section of Document360. This feature is a broken l...
How to configure Enterprise SSO in knowledg...
The Enterprise Single-sign-on feature in the Document360 knowledge base helps users to securely acce...
How to integrate knowledge base in Zendesk ...
Now integrate your knowledge base into the Zendesk platform, support agents can provide on-point res...
How to setup Drift Chatbot on your knowledg...
Now integrate your knowledge base with the Drift chat application gives you an additional edge to pr...