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How to get customer feedback of your knowledge base using MS Teams

Many organizations around the world use Microsoft Teams for Team Communication. When it comes to online documentation your knowledge base is very important to listen and act fast. Document360 knowledge base and Microsoft teams goes hand in hand when it comes to swiftly responding to customer feedback. 

With Document360 you can easily get notified of customer feedback left on your documentation site using Microsoft teams. Watch this video and get to know how to configure the notification for customer feedback about the article. 

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