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Education & Academia

Centralized knowledge base for educational & institutional efficiency

Access an academic-grade knowledge base that streamlines communication and delivers a seamless self-service experience for students, parents, and staffs.

Education

Trusted by educational institutions across the globe

  • SPARC
  • ajaman university
  • RCSI
  • Harvard
  • Duke100
  • netflix
  • vmware

The central hub for your entire campus community

Student & parent portal

Create a centralized, self-service hub for students and parents to find instant answers on admissions, course registration, financial aid, and campus policies.

  • Improve student & parent satisfaction
  • Reduce administrative inquiries
Student & parent portal

Faculty & staff handbook

Digitize all internal handbooks, academic policies, and procedural guides in a secure, private knowledge base, ensuring all staff have access to the latest information.

  • Ensure consistent policy adherence
  • Accelerate staff onboarding
Faculty & staff handbook

Course catalogs & curriculum management

Manage and publish dynamic course catalogs and curriculum information. Use robust version control to track changes to course descriptions, prerequisites, and academic pathways each semester.

  • Streamline curriculum updates
  • Improve the student registration experience
Course catalogs & curriculum management

IT & administrative SOP

Centralize all Standard Operating Procedures for IT, facilities, and other administrative departments, making critical internal knowledge easily accessible to all staff members.

  • Reduce operational errors
  • Improve administrative efficiency
IT & administrative SOP

Research & grant documentation

Provide a secure, collaborative space for research teams to document methodologies, manage grant information, and share findings internally, with granular access controls to protect sensitive data.

  • Facilitate research collaboration
  • Secure intellectual property
Research & grant documentation

Smarter way to manage & share educational information

Public & Private Knowledge Bases

Public & Private Knowledge Bases

Manage all your documentation from a single platform. Use a public knowledge base for prospective students and a private, login-required portal for current students, faculty, and staff.

AI-Powered Search

AI-Powered Search

Empower your entire campus community with a lightning-fast, intelligent search that scans documents, course catalogs, and handbooks to deliver precise answers in seconds.

Robust Version Control

Robust Version Control

Maintain a complete history of every change made to curriculum, policies, and handbooks. Ensure that your community is always referencing the most current and approved version of any document.

Granular Access Control

Granular Access Control

Define exactly who can create, view, and edit specific information. Restrict access to sensitive departmental or research documentation to ensure the right people have the right access.

Built to help key
roles in a educational institution

  • Centralize and streamline all institutional policies and procedures
  • Reduce the administrative burden on departmental staff
  • Ensure consistent communication across the entire institution

  • Easily share course materials, syllabus, and academic resources with students
  • Collaborate on curriculum development with other departments
  • Spend less time answering repetitive procedural questions from students

  • Deflect common technical support tickets with a robust self-service portal
  • Provide students and staff with 24/7 access to troubleshooting guides
  • Manage user access and security with enterprise SSO and permissions

  • Provide prospective and current students with a one-stop-shop for all their questions
  • Reduce inbound calls and emails with a comprehensive FAQ portal
  • Ensure students receive consistent and accurate information at every stage of their journey

  • Create a centralized hub for research guides, databases, and library services
  • Securely manage and share internal research documentation
  • Improve the discoverability of academic resources for students and faculty

Our customers say it best

Document360 has helped us provide excellent technical support to users and given us the flexibility to resolve any issues they may have, quickly and accurately.

Dr. Karim Seghir

Chancellor, Ajman University

Top choice on G2, Capterra, and beyond…

Rating 4.7

>3000 reviews

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Intelligent documentation for a connected campus experience

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Intelligent documentation for a connected campus experience