Link Document360 to Gorgias for instant knowledge, elevating support precision and customer engagement.
Through integration, enable Gorgias to pull real-time data and suggestions from Document360, enhancing the support experience.
Gorgias, a multi-channel helpdesk, centralizes customer support. Integrating it with Document360 provides support agents with a unified view of customers and offers an easy, Gorgias App ID-based setup, simplifying customer support accessibility in your Document360 knowledge base.
This integration enables users to connect with support agents instantly through the Knowledgebase site’s chatbox, fostering real-time communication for improved user satisfaction. Simultaneously, support teams can efficiently manage, organize, and respond to customer requests within Gorgias, streamlining support workflows and ensuring prompt assistance.
This integration enhances teamwork among support team members, ensuring the prompt and efficient handling of support inquiries within Gorgias. Users benefit from a seamless experience with easy access to support while navigating documentation, significantly improving their overall satisfaction on the knowledgebase site.
For a more elaborate integration setup instructions, check out our handy configuration guide.