Create, retain and share knowledge easily across your large organization.
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Trusted by global brands
Work Management
A knowledge repository tailored for your internal employees and your customers.
A centralized interface for contributors which helps in efficiently managing and monitoring their contributions.
Our powerful analytics tools that allow you to track usage, measure engagement and gain insights into how your knowledge base is being used.
Document360 works hand in hand with your existing help desk, analytics, commenting, chat and translation products both ways.
Teams
Team up with your colleagues to collaboratively produce documentation.
Design and automate documentation workflow process. Empower content producers to produce high-quality content that exceeds customer expectations.
Collaborate with authors in your team to write or review published and draft articles.
Collaboration across multiple teams in your organization is now seamless. You can invite team members to contribute, provide feedback and suggest edits.
User Controls
Grant roles to users based on the project requirements. Provide specific roles with specific access like admin, editors and readers.
Audit logs provide a historical record of user actions, changes, and interactions, which can be important for security, compliance and accountability purposes.
Allow users only from a defined IP range to access your documentation.This helps companies which want to limit access to their documentation for better security.
Security & Compliance
Protect your sensitive information with Document360’s robust security measures.
We are GDPR compliant and have implemented strict security measures to protect your data.
The SOC2 certification is a testament to our commitment towards your data security and privacy.
We adhere to stringent data security practices to keep you safe from any cybersecurity threats.
Integrations
Integration helps to bring external systems like analytics, chat, commenting, and CRO tools into your knowledge base.
Learn more about integrations
Support
Document360 provides exceptional customer support. Our dedicated team of experts is available 24/7 to help you with onboarding, training and ongoing support.
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