Empower content writers with optimal framework and processes to do their best
Hiring content writers to create product documentation is a great way to build a knowledge management practice. Just providing content writers with content strategy is not good enough. What is the right documentation workflow? What kind of guidelines content writers need to adapt?
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Setting up a documentation practice in your organisation needs meticulous planning. A good content strategy will lay a strong foundation to get started. However, a good documentation framework along with optimal business processes can help your content writers produce high quality content. Enabling content writers to adopt best practices will empower your customers to self-serve documentation content