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Best Practices to Improve Knowledge Base Information Archite...
Dec 7, 2018 • Tom Hooker
Information Architecture is a topic that many people may have heard about. You might be wondering wh...
Free Internal Knowledge Base Software Options Reviewed
Dec 7, 2018 • Tom Hooker
Many businesses are turning to digital technologies to increase their profitability, but this change...
5 Alternatives to Zendesk Knowledge Base for 2026
Dec 6, 2018 • Jubina Prabhakaran
Zendesk has been helping support teams since 2017 by building help articles, linking them to tickets...
Document360’s Feature Spotlight – How to Configure C...
Dec 5, 2018 • Document360 Team
Some customers may prefer to keep their domain name at different providers for branding and trust pu...
Document360’s Feature Spotlight – How to Add Custom CSS ...
Nov 29, 2018 • Document360 Team
Customize your website's style and enhance specific parts of your site, using custom CSS and JavaScr...
5 Internal Knowledge Base Software Options Reviewed
Nov 29, 2018 • Tom Hooker
Great products are necessary, but they don’t guarantee success. This is why SaaS companies of all ...
5 Examples of Outstanding SaaS Customer Support
Nov 29, 2018 • Tom Hooker
Some pundits expect the Software-as-a-Service industry to generate 99.7 billion US dollars in revenu...
The Important Differences Between Help Desk and Knowledge Ba...
Nov 22, 2018 • Jade Emmons
Customers now expect companies to provide self-service support, which they usually achieve using a s...
Grab Document360 at a Huge Discount – Black Friday ...
Nov 22, 2018 • Helen Sheeba
As quoted familiarly “The best way to save money is not to lose it”, Black Friday or Thanksgivin...