Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Sep 30, 2024 • Pradeepa somasundaram
Want to provide better self-service options to your customers? Wondering what are the …
Sep 30, 2024 • Janeera
If you generally work in the IT or tech sectors, you must be …
Sep 27, 2024 • Jubina Prabhakaran
Chatbots vs. Knowledge bases is a tricky choice to make. Surely, keeping up …
Sep 24, 2024 • Gowri Ramkumar
In our recent episode on the Knowledgebase Ninjas podcast, Dennis Dawson, Staff Technical …
Sep 23, 2024 • Pradeepa somasundaram
You’re ready to launch your shiny new software. You’re excited to see how …
Sep 20, 2024 • Jubina Prabhakaran
In UX design, support is pivotal in guiding users through their journey. Designers …
Sep 19, 2024 • Pradeepa somasundaram
Want to create a great product manual for your users? Wondering what are …
Sep 19, 2024 • Janeera
Back in 2018, I used to create technical documents for a rapidly evolving …
Sep 10, 2024 • Gowri Ramkumar
In our recent episode on the Knowledgebase Ninjas podcast, Mickella Rast, Proposal Writer …
Sep 6, 2024 • Selvaraaju Murugesan
Technical writers are valuable as they create new knowledge for the company. If …