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Go beyond creating a knowledge base. Reduce support tickets by 30%, provide faster resolution to customers and drive ROI.

The best alternative to Helpjuice

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Supercharge your knowledge base with AI

Your customers can get tired of scanning through long and boring articles to find answers.

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Everything you’ll ever need to create a knowledge base

Easy article creation

Create articles easily using Markdown or Advanced WYSIWYG editor. Add images, use markdown syntax, keyboard shortcuts and more for seamless content authoring.

Easy article creation

Stay organized

Say goodbye to cluttered knowledge base articles. With a simple drag and drop, you can organize your article up to six levels of categories and subcategories.

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Give it your brands touch

Design your knowledge base with your brand guidelines. Create your home page, color themes, menus, font family and more to give your brands touch.

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Secure

Have complete control over who can view your public or private knowledge base. As an additional layer of security, we also comply with SOC2 and GDPR.

Secure

Integrations

Stay seamlessly connected with today’s business tools

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Overall Ratings

Here’s what our users across the globe say

96%

of our users recommend Document360

95%

of users found Documen360 easy to setup

96%

of users say Document360 is easy to use

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See how our customers drive impact

Panaya + Document360

The documentation is more visually understandable because of the way Document360 breaks it into individual pages.

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Fastmag + Document360

Document360 gives you a well-rounded view of what’s happening with all facets of your content.

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*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2