Last updated on Jan 10, 2023
Mary Connor, Technical Writer at Civitas Learning, joins us in this episode of Knowledgebase Ninjas Podcast and talks about documentation best practices that attract and serve customers and innovations in the technical writing space that excites her.
He has all the information under his belt and started writing all the blogs that I wish I had written, he answers everyone’s questions, solves everything, and the fact that he put out an Application Programming Interface (API) training when no one else did was huge. That is what we all needed. Hats off to him, he’s a wonderful role model.
Never ever fret about not having the specific domain or engineering background because it turns out to be my superpower. Also, it means that I have very high user empathy and awareness and it makes me able to write much better docs. Do not feel insecure about that and just go for it.
Also Read: Ultimate Guide To Create an API Documentation with Examples
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