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Jessica Valero-Gil

Senior Technical Writer

How to write inclusive documentation?

Google defines inclusiveness as “the practice or policy of including people who might otherwise be excluded or marginalized”. It’s a part of accessibility. Language is inclusive when it doesn’t exclude anyone based on characteristics such as gender, physical or mental disability, or cultural background.

Every human being is treated with dignity and respect. Showing empathy in your documentation style unlocks the potential of being fair and equal to all. Being inclusive should be a guiding principle for the documentation framework and content writers need to practice in producing bias-free inclusive content.

In this webinar, we will cover aspects of inclusive documentation and its benefits. A few examples and case studies will also be covered.

About the Speaker

Jessica Valero-Gil, Senior Technical Writer at Zapier will be the guest speaker at this webinar. She has been specialising in Technical Writing for the past few years. She was the first Technical Writer at Zapier and has since then built the team within the company.

She will talk to us about why inclusive language matters in your documentation and how it makes your content more accessible to your widest audience.

Who should attend?

  • Technical writers
  • Documentation lead / manager
  • User experience designer
  • Product designer
  • UX writer

What will you gain from this webinar?

  • Principles of producing inclusive documentation.
  • How to write inclusive content.
  • Tips for adding inclusivity guidelines to your documentation..
  • Benefits of inclusive documentation.

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