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How to use the AI tag recommender in Knowledge Base

The AI tag recommender feature in Document360 suggests relevant tags for your article or category page content. It analyzes the content, and identifies common keywords and topics to generate a set of recommended tags. You can take help from these tags to categorize and organize the content, making it easier for Team accounts and Readers to search for relevant information in the Knowledge base.

How to access the recommended tags for an article
  • Go to the desired article in the Knowledge base portal
  • Click Article settings at the top right
  • Expand Tags section
  • Under Tags recommended, you can find a set of tags suggested by AI
  • If the content is updated, click the Regenerate button to generate the tags again
  • If you wish to add the recommended tag, click the ‘+’ adjacent to the tag name
  • Click Save

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