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How to setup Drift Chatbot on your knowledge base

Now integrate your knowledge base with the Drift chat application gives you an additional edge to provide support or answer queries of your customers by sharing relevant articles from your knowledge base, without having to leave the Drift conversation page.

  • Answer customer queries quickly
  • Find relevant articles fast
  • Respond to the query by linking relevant articles

Here is an elaborate setup guide for you to refer to – Drift

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