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Boost your knowledge base with Freshmarketer’s marketing automation features

Link Document360 with Freshmarketer for enhanced analytics and improved content and engagement.

With this integration, customize user experiences leveraging Freshmarketer’s automated insights, aligning your content effectively with user needs.

App highlights

Automated Content Analytics User Engagement BoostCustomized User Experiences

Why integrate Document360 with Freshmarketer?

  • Enhanced analytics
  • Real-Time visitor insights
  • Funnel Analysis
  • Streamlined integration process
  • Marketing module enhancement
  • Next-Level Marketing

Enhanced analytics and real-time insights

By integrating Document360 with Freshmarketer you gain access to robust analytics tools, real-time heatmap summaries of visitor interactions, and funnel analysis. This provides invaluable insights into user behavior, content performance, and how users engage with your documentation.

Optimized user journeys and easy integration

With Freshmarketer’s funnel analysis, pinpoint visitor drop-off points on multi-page websites and enhance user journeys on your knowledge base. This integration streamlines the setup process with clear instructions, making it effortless to connect Document360 with Freshmarketer using the Freshmarketer Script Tag Src.

Advanced marketing capabilities

Integrating Freshmarketer with Document360 elevates your marketing efforts to the next level. With features like list management, marketing campaigns, and automated email marketing, you can optimize your marketing strategies, enhance user engagement, and manage marketing tasks efficiently.


  1. Log in to your Document360 portal.
  2. Go to “Settings” > “Knowledge base site” > “Integrations.”
  3. Select “Freshmarketer” from the list of available integrations.
  4. Click the “Add” button.
  5. Enter your Freshmarketer Tag Src or credentials.
  6. Click “Add” to complete the process.

For a more elaborate integration setup instructions, check out our handy configuration guide.