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Boost user engagement with actionable insights and detailed analytics provided by Amplitude.

Integrate Document360 with Amplitude for enhanced user analytics and elevated engagement.

Combine analytics and knowledge, delivering personalized user experiences and instant access to relevant information.

App highlights

Real-time data Customizable dashboards Behavior tracking

Why integrate Document360 with Amplitude?

  • In-depth behavioral insights
  • Real-time user interaction tracking
  • Tailored analytics dashboards
  • Comprehensive cross-platform data
  • Enhanced content engagement metrics

Access Document360 insights in Amplitude

With Amplitude integrated into Document360, users gain direct access to extensive analytics, focusing on user behaviors and content interactions. It offers real-time insights that showcase engagement trends, popular content, and user navigation patterns, providing valuable data for refining the knowledge base and user experience.

Enhanced content interaction analytics

The power of Amplitude’s analytics is brought directly to Document360 users, offering a detailed view of how users engage with content. Customizable analytics dashboards, tailored to focus on specific metrics, provide granular insights. Users can analyze and optimize content effectiveness and user engagement with precision, all within the Amplitude environment.

Multi-platform engagement analysis

Document360 insights are amplified in Amplitude, offering a comprehensive view of user behaviors across different devices and platforms. This integration ensures consistent, in-depth analytics, enabling users to tailor content and engagement strategies with precision. Rich, real-time data and custom reports facilitate informed, data-driven decisions to elevate the overall quality of content and user experience.


  1. Log in to your Document360 portal.
  2. Go to “Settings” > “Knowledge base site” > “Integrations.”
  3. Select “Amplitude” from the list of available integrations.
  4. Click the “Add” button.
  5. Enter your Amplitude API key.
  6. Click “Add” to complete the process.

For a more elaborate integration setup instructions, check out our handy configuration guide.