Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
Top 10 Must-Attend International SaaS Conferences in 2020 an...
Jan 22, 2020 • Pradeepa somasundaram
The Global SaaS estimated to be worth $130 billion in 2020. In the wake of the success of companies ...
Creating a Perfect Style Guide for Your Knowledge Base
Jan 11, 2020 • Janeera
The landscape of modern business is rapidly changing, especially regarding the use of technology. Wh...
Recap of 2019 — Document360
Jan 3, 2020 • Pradeepa somasundaram
Can it really be December already It’s hard to believe that Christmas is only a week away from tod...
Top Email Software to Advance Your Customers’ Knowledge Base
Dec 19, 2019 • Pradeepa somasundaram
Growing a business online is a challenge that requires nurturing overtime to garner leads who stick ...
Deep dive into your customers’ psyche with knowledge base ...
Dec 12, 2019 • Document360 Team
It’s hard to dispute the value of a self-service knowledge base. It’s what customers want, and i...
Using a Knowledge Base To Drive SaaS Business Growth
Dec 2, 2019 • Document360 Team
If you run or work in a SaaS business, you may be well aware that the competition in your sector is ...
10 Help Center Design Examples
Nov 29, 2019 • Pradeepa somasundaram
Want to build a great Help Center for your product or service Or want to improve on the current one ...
Insights from NASSCOM Product Conclave: 2019
Nov 15, 2019 • Document360 Team
India's fast-growing product ecosystem gaining global validation. The theme of NASSCOM Product Concl...
From an idea to over 100 paying customers in less than 2 years
Nov 13, 2019 • Saravana Kumar
Back in October 2017, I was at Redmond, Washington at the Microsoft Campus running our annual confer...