Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Aug 25, 2021 • Selvaraaju Murugesan
Ticket deflector helps to reduce customer tickets being raised by encouraging customers to …
Aug 19, 2021 • Selvaraaju Murugesan
Who likes to visit a dull and obsolete knowledge base site? Really? In …
Aug 18, 2021 • Gowri Ramkumar
In this week’s episode of the Knowledgebase Ninja Podcast, Gowri Ramkumar is joined …
Aug 17, 2021 • Jubina Prabhakaran
Many companies are aware of the need to have a customer-facing knowledge base, …
Aug 10, 2021 • Selvaraaju Murugesan
Knowledge discovery is an essential component of a knowledge base platform. To facilitate finding right content in the knowledge …
Aug 6, 2021 • Gowri Ramkumar
In this week’s episode of the Knowledgebase Ninjas Podcast, Gowri Ramkumar is joined …
Jul 30, 2021 • Pradeepa somasundaram
There’s so much more to your software product than just the code. In …
Jul 26, 2021 • Gowri Ramkumar
In this week’s episode of the Knowledgebase Ninjas Podcast, Gowri Ramkumar is joined …
Jul 20, 2021 • Jubina Prabhakaran
At Document360 we make and sell standalone knowledge base software. This means that …
Jul 16, 2021 • Selvaraaju Murugesan
Knowledge base assistant is a nifty tool that can be embedded in any …