Category: Product Update
Last updated on Feb 16, 2021
Another month has passed by, and its time to take a look at what we achieved during that period. It’s always a best practice to take a step back and see what we have done.
This gives clarity and ideas for the next set of developments. Welcome to the Document360 June Product Updates!
Missed reading our May update blog? Catch the updates here.
We invested quite some time to make sure the custom domains are SSL secured with the certificates when mapped with Document360.
When you map a custom domain, a background process will first check if the domain is a valid one.
And when saving the custom domain setting, another background process will execute a three-step process — configure the custom domain for the project, verify the domain and provision the SSL for the domain.
Users can remove the custom domain mapping and replace with a new domain name.
When the certificate expires, the background process automatically takes care of renewing the expired certificate.
In the previous month (May), we made significant changes to the category manager.
This month, we made improvements to the category manager to be able to add up to 6 levels of categories and sub-categories. All the articles within categories will be automatically indented.
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This was one of the most requested features during the customer demos and on emails.
We brought in the capability to embed videos from popular video platforms like YouTube, Vimeo and Wistia. While writing documentation, you might want to embed video from third-party sources to better explain your content.
To embed a video into the documentation, copy the video URL or the video short URL and paste it in the editor pop-up window. On the Markdown editor, you can also specify the height and the width of the video.
Here’s how you will see the syntax on the Markdown editor and the preview pane —
Let’s say, Darren is the administrator for a project that’s specific to his team. Darren is also a part of the business team within the organization.
When the business team grants Darren a “Reader” access to their project, Darren can see the project on his dashboard.
We made lots of improvements to the existing capabilities. Here’s a few of the major changes:
Want to try these features? Get started with a free trial of Document360 today!
Events provide a perfect opportunity for networking with businesses and people. In the month of June, Document360 was a part of few events around the world:
What did you think of these new features? Do you have any feedback to help us improve your favorite knowledge base software?
We would be glad to hear about in the comments section.
Related: May Month Product Update