Best Tools to Create CustomGPT for Your Business

Running a business involves juggling many tasks and dealing with customers. Answering the same questions over and over and keeping information up to date is draining. Wouldn’t it be nice to automate these jobs, save time, and keep your customers more satisfied?

Well, CustomGPT can help with that.

CustomGPT and CustomChat GPT are the new hot topics, and for a good reason—they’re changing how companies handle documentation and customer interactions. In this guide, we’ll show you the best tools to create your own CustomGPT to help you automate and save time.

Why Choose Custom Chat GPT for Your Documentation?

Are you wondering why a Custom Chat GPT is essential for your business? Let me explain. Brian Piper, Director of Content Strategy at the University of Rochester, describes them as “personalized mini models that you can create within ChatGPT to help you deal with specific tasks or processes.”

Custom Chat GPTs help you save time and money by handling common customer questions. “Imagine never having to answer the same question twice!” Instead of keeping your staff busy, a Custom Chat GPT works all day and night, letting your team concentrate on more critical jobs and ensuring you always have a chance to interact with customers. Take Klarna’s AI assistant as an example—it replaced 700 workers and caused a 25% decrease in repeated questions.

But that’s not all. Custom Chat GPTs improve the customer experience. Nobody enjoys waiting on the phone or getting stuck in long email threads. With Custom Chat GPT, customers get quick answers and help, which makes them feel important and listened to. “A happy customer stays loyal.”

Here’s another perk: Custom Chat GPTs can help increase your sales. They give personalized suggestions and assist customers as they shop, making it more likely that they aim to improve documentation processes. It boosts productivity by handling routine tasks and enhancing search results. In Document360, Eddy AI’s sophisticated ASK Eddy features allow customers to interact with the knowledge base to find swift answers and ask Eddy about how to upgrade their subscription and more. They also collect useful info on what customers like, which helps you improve your marketing plans.

Custom GPTs also let you try out new ideas and make engaging content. AI that predicts trends helps you stay one step ahead. “This makes things run and helps you plan!” With Custom GPTs, you can simplify processes and adjust how you talk to businesses and customers.

Best 6 Tools to Create CustomGPT for Your Documentation

Making a custom ChatGPT for your documents enhances user experience and efficiency. Each of these six tools offers unique features, ensuring you find the perfect fit for your needs.

Document360’s Eddy AI

Document360  is an AI-powered knowledge base aiming to improve documentation processes. It boosts productivity by handling routine tasks and enhancing search results. Eddy AI’s sophisticated AI knowledge management features support various languages making it useful worldwide. Its main functions include AI-created glossaries, titles, search analytics, article summaries, and SEO tips. It also suggests tags and related articles.

Notable Features:

Improved Productivity

• Voice Conversion: Change active voice to passive voice and vice versa.
• Sentence Splitting: Break down complex sentences to make them easier to read.

Enhanced Search Quality

• Pulls information from snippets, glossaries, tables, and code blocks to get accurate results.

Multilingual Support

• Works in Spanish, French, German, Dutch, Norwegian, and English.

Use Cases of Eddy AI:

• Revolutionizing Content Search

CTERA Network Ltd. wants to use AI to improve its products. It focused on adding AI-powered content search features to all its products. Everyone loved it when it showed Eddy AI to the CTO, CEO, and board chairman. They agreed that Eddy AI matched its big plans. Eddy AI’s smart search helps people find content, which is just what CTERA needs.

• Enhancing User Experience with AI Summarizer

AlgoSec has added Eddy AI’s article summarizer to its platform to make things better for users by giving them short summaries of their content. Noam Juri from Algosec says, “The AI article summarizer helped our users get a summary of our article in one click, which helps them understand the content better .” This tool saves users time and makes sure they get the main points fast, so they can use Algosec’s docs more as well

Also read: Chatbots Vs. Knowledge Bases: Choose the Ideal Support Tool

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SiteGPT

SiteGPT is an AI-powered tool designed to help businesses and individuals create and manage their websites more efficiently. It uses advanced AI technology to automate various website-related tasks, making it easier to build, update, and maintain a site without needing extensive technical skills. SiteGPT aims to simplify website management by offering smart solutions that save time and effort.

Notable Features:

• Automated Content Creation: Generates blog posts, product descriptions, and landing pages based on your input, keeping your site fresh and engaging.
• Smart Design Suggestions: Offers design recommendations like layout changes, color schemes, and font choices to enhance your website’s appearance.
• SEO Optimization: Provides tips and tools to improve your site’s search engine visibility, making it easier for customers to find you.
• Content Personalization: Tailors content to match your audience’s preferences and behaviors, making your site more relevant.
• Efficient Updates: Simplifies adding features, fixing issues, and refreshing content quickly.

Mendable

Mendable offers a platform for creating custom AI chatbots. It suits businesses and developers who aim to build chatbots without needing coding expertise. The platform simplifies chatbot setup and customization, whether for customer support or interactive assistance. Mendable provides an API to integrate with your apps, enabling chatbots to provide detailed and relevant responses based on your documents.

Notable Features:

• User-friendly Interface: This makes chatbot creation easy with a visual editor so even beginners can use it.
• Customization Options: This option gives you many tools to adjust the AI’s answers and actions to match your needs.
• Integration Capabilities: Links up with many apps and services, making it more useful in different work settings.
• Analytics and Reporting: This shows you how well your chatbot is performing, allowing you to improve it based on user behavior.

Chatbase

Chatbase is an intelligent AI chatbot platform that helps businesses improve customer service and engagement. It makes building chatbots easier by offering tools to customize and check how well they’re doing. Chatbase lets you set up chatbots for customer service, getting new leads, or personal help – whatever you need.

Notable Features:

• Simple Setup: Works with websites and messaging apps.
• Personalization Options: Let users adjust how chatbots talk and act.
• Data Insights: Shows how chatbots are performing and how people use them.
• Ready-Made Designs: Has pre-made designs for different uses, so you can get started.

Also Read: How to build your own custom ChatGPT for your company’s knowledge base?

Kapa.ai

Kapa.ai is revolutionizing developer support. It employs AI chatbots to give quick answers to technical questions in your products or documentation sites. This allows developers to get help fast boosting productivity and product use.

Notable Features:

• Quick Answers: Kapa.ai provides swift responses to developers’ questions by drawing from various resources such as docs, blog entries, GitHub problems, and discussion boards.
• Simple Setup: You can get it running with a single line of code.
• Useful Data: Understand how users interact to enhance your documentation.
• Personal Touch: Adjust the chatbot’s appearance to fit your website’s design.
• Many Languages: Help developers worldwide with options for multiple languages.
• Safety First: Benefit from top-notch security with privacy-focused methods and control based on roles.

Algolia

Algolia offers a robust search-as-a-service platform that boosts website and app search functions. What do you get? A smart, quick-to-respond chatbot that improves user interaction on your site. Algolia’s custom ChatGPT aims to give spot-on, context-smart answers, leading to smoother and more captivating user experiences.

Notable Features:

• Quick Answers: Algolia’s chatbot gives replies as fast as its search feature, which keeps users interested and happy.
• Easy Setup: You can add this chatbot to your website easily, so you’ll be ready.
• Clever Data Analysis: Learn valuable things about how users interact to make your content better over time.
• Lots of Options: Change how the chatbot looks and works to match your brand.
• Many Languages: Talk to people worldwide by supporting different languages.
• Strong Safety: Feel safe with Algolia’s challenging security steps, which protect data and keep things private.

Conclusion

Building a CustomGPT for your company does more than boost your documentation’s productivity; it creates a connection between your business and its clients. As you check out these groundbreaking tools, consider improving user interactions and simplifying processes. With the wide range of choices, you’re sure to find one that fits your business, Document360 Eddy AI assistant!

An intuitive AI-powered knowledge base software to easily add your content and integrate it with any application. Give Document360 a try!

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