Last updated on Nov 3, 2022
Dr Anu Singh, Technical Communicator and Speaker at Fiserv, joined us in this episode of Knowledgebase Ninja Podcast to share her iterative technical writing style guide, the importance of technical writers’ and designers’ collaboration for quality content development and the significance of writing from a user’s perspective. Check out all the other episodes here.
Also Read: Agile Documentation: Methodology & Best Practices
Paritosh gave Anu a piece of advice to when you’re writing, write uninterrupted – complete your first draft. Take a break and come back with a fresh set of eyes to review that instruction.
Do your extensive research. Be a pain in the neck of the SME (subject-matter experts) team. Learn everything from UI to hardware and software requirements about the product you’re going to write about.