Beyond Writing: AI-Powered Multimedia Creation and Consistent Delivery with Document360

Every documentation team knows this struggle.

You start with one tool to record a video, another to capture screenshots, and a third to annotate, trim, and edit. Then you jump back to your knowledge base, copy-paste everything, fix formatting, and hope it all looks consistent. By the time you finally hit Publish, the momentum is gone.

Chances are, you and your team have felt this frustration. Most tools stop at these limitations, but Document360 goes further with practical, time-saving solutions.

With version 11.9.1, released this September, Document360 is changing the game on how teams produce, organize, and deliver knowledge. This update is not just about adding new features; it’s about removing the noise, the repetition, and the inefficiency that slow your work down.

Floik AI: Multimedia Creation Without Limits

When it comes to great documentation, the work starts long before you press “publish.” Here’s where teams can bleed time and momentum.

Think about your typical day. You want to record a complex workflow, so you open one tool for recording the screen and another to take screenshots, and maybe a third so that you can annotate or obscure sensitive data. Then you paste everything back into your knowledge base, fix the formatting, and try to make it all look consistent. This process is slow, fragmented, and distracting.

Floik AI changes this entirely.

Now, you can just remain in your documentation portal and click Record in Chrome, naturally working your way through the workflow you want to record. Floik AI records your clicks live and captures clean screenshots, adds contextual step-by-step instructions, all to build a beautiful step-by-step guide as you work. No more navigating multiple tools. No exporting and re-uploading. No lost focus.

When you finish recording, your content will not be just raw screen captures. It is transformed into a structured, ready-to-publish guide. It can also be refined further with additional effects, such as trimming edges, spotlighting key actions, blurring sensitive information, adding voiceovers in different languages, and more.

If you ever want to improvise your static tutorials, simply repurpose that recording into interactive demos with tooltips and hotspots that simulate live product training. You can also create videos where you can record video from a camera along with the screen and include many more helpful multimedia elements.

Everything you create is neatly organized inside your knowledge base and is totally editable. The content also inherits your configured brand colors, and you can share these multimedia elements instantly with their hyperlinks.

Now, your multimedia documentation library resides on the all-encompassing platform you use to manage knowledge. No switching. No reformatting. No lost productivity.

▶ Watch how Floik AI builds step-by-step demos

Transform the way your team creates documentation. Try Document360 today!

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PDF Exports That Reflect Your Brand

Customer experiences don’t end at your documentation portal. They frequently go beyond the digital realm with support calls, field visits, pitches, or training materials circulated internally. In moments like these, a simple PDF export may be the face of your product and brand.

That’s why Document360 now makes offline content shine, too. When customers download a PDF, it should feel just as intentional and well-designed as the live knowledge base they’re used to browsing.

With these new enhancements, every PDF you share can now reflect your brand:

• A full-page background on the cover page that carries your brand identity forward.
• A subtle watermark aligned with your logo, now with flexible positioning options, including diagonal or inverted placement, so you can control how your branding appears across pages.
• A customizable title for your table of contents, giving your document a purposeful, curated feel.

This isn’t just about making PDFs prettier. It’s about telling your brand’s story and being consistent. Whether your customers are viewing your content online or offline, they encounter the same visual identity, professionalism, and quality expected from your product.

Your brand should never disappear once the reader clicks “Download.” With Document360, it doesn’t.

The Little Things That Matter

We’ve also introduced a few subtle but important enhancements that make everyday use simpler and more seamless:

• Customizable decision tree text: You are now able to customize the decision tree interface labels and texts in your knowledge base site with the Localization variables option.
• Cleaner language selector: The language dropdown will automatically disappear when only one language is available, reducing confusion.
• Smarter URL handling: Even complex URLs containing “+” characters now redirect correctly, keeping article migrations smooth and reliable.

Behind the scenes, security is stronger, performance is faster, and the overall experience is smoother than ever.

The Bigger Picture

This release isn’t about checklists; it’s about removing the everyday pain points that keep documentation teams from doing their best work.

• With Floik AI, you stop juggling multimedia tools.
• With PDF export enhancements, your brand shines everywhere.

Document360 v11.9.1 is more than an update. It’s the release that lets you create better content and meet deadlines faster.

The future of documentation isn’t just writing, it’s creating experiences. And with this release, you now have every tool you need to make that future yours.