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Technical Documentation

The Developer’s Guide to Writing Documentation That Actually Get Read

Updated on Jun 9, 2025

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Documentation isn’t just a box to tick. For developers, it’s a powerful tool to reduce friction, cut support time, and build better software. But only if people read it.

Here’s how to write developer documentation that gets read, shared, and trusted.

Why Most Dev Docs Get Ignored

  • They explain too much or too little.
  • They assume the reader knows everything.
  • They use passive, bloated language.
  • They bury useful info in a wall of text.

Great technical documentation doesn’t lecture. It guides. Quickly.

Start with These 3 Questions

Before writing a word, answer:

  • Who is reading this? A junior dev? A backend engineer? A sysadmin?
  • What do they want to do? Not learn the full system—just solve their immediate problem.
  • Why now? Are they integrating an SDK? Fixing an error? Evaluating your API?

The answers shape your content, tone, and format.

Use the Right Doc Type

Each type of developer documentation serves a purpose. Please don’t mix them.

Doc Type

Purpose

Use When

QuickStart

Help users do something fast

New users trying your product

Tutorial

Guide users through a full use case

Someone is exploring how to solve a real-world task

Reference

Explain every command/endpoint

Users looking for precise input/output details

Concepts

Explain how something works

Someone evaluating architecture or comparing tools

Use these consistently across your documentation. Don’t confuse a tutorial with a QuickStart.

Also, avoid using a single doc to do everything. A 3,000-word page titled “How to Use Our API” will lose people before it helps them.

5 Habits of Devs Who Write Great Docs

  • They write for someone else, not themselves.
    Cut assumptions. Assume nothing. Step into the mindset of a first-time user.
  • They start with outcomes, not features.
    Focus on what users want to accomplish. Save the architecture diagram for later.
  • They keep it short. Then cut it shorter.
    One idea per sentence. Avoid filler. Prioritize signal over noise.
  • They test every code snippet.
    If it breaks, trust is gone. Validate it regularly.
  • They treat docs like code.
    Use version control, peer reviews, and markdown. Docs are part of the build.

 

Improve with Examples, Not More Words

Examples are often better than explanations. Show how, don’t just tell.

Bad:

To use our API, authenticate using OAuth 2.0 and call the /data endpoint.

Better:

curl -H "Authorization: Bearer YOUR_TOKEN" \

     https://api.example.com/data

Add comments when useful:

# Fetch latest data from your workspace

curl -H "Authorization: Bearer YOUR_TOKEN" \

     https://api.example.com/data

Examples show the shape of things. They remove doubt.

Structure Helps Readers (and Search Engines)

Good structure = faster answers. Good structure = better SEO.

  • Use headers to group ideas.
  • Add bullet points for steps or lists.
  • Keep paragraphs short.
  • Use tables for comparisons.

And yes—leave whitespace. It’s not wasted space. It’s breathing room.

Also, the structure supports machine readers. LLMs and bots scan your docs. Clear headings and semantic layout help your content get indexed and surfaced.

Write with Confidence

Don’t hedge. Don’t pad. Say what’s true.

Don’t:

You may want to consider possibly trying to initialize the instance…

Do:

Initialize the instance:

const app = new Monito({ key: YOUR_KEY });

Use active voice. Use the present tense. Be direct.

Document the Flow, Not Just the Feature

When developers land on your page, they’re trying to get something done. They need to:

  • Install something
  • Authenticate
  • Use it
  • Troubleshoot when it breaks

If your documentation only covers the happy path, it’s incomplete. Add links to related topics. Show common errors. Add “next steps.”

A good QuickStart doesn’t end with “Success!”
It ends with: “Here’s what to do next.”

Don’t Let Style Slow You Down

Your sentences should be like your code: clear, small, and purposeful.

Avoid:

  • “Furthermore”, “therefore”, “additionally”
  • Sentences with more than 20 words
  • Repeating the same idea twice

Use:

  • Simple, common words
  • Second, person voice: “you”
  • Visuals, when useful (tables, snippets, screenshots)

Treat Documentation Like a First-Class Feature

Developer documentation is not “extra.” It’s the product. If your docs are weak, your product is weak.

  • Add docs to your sprint backlog
  • Review them like code
  • Refactor them when they grow stale

Tools like Document360 make this easy. With markdown support, version control, review workflows, and analytics, dev teams can write fast, clean, and scalable docs.

You said:

Summary: Make Docs That Help Developers Build Faster

When your documentation is clear, your product gets adopted faster. When it’s structured, users stick around longer. When it’s concise, people trust it.

Write the docs you wish you had when you were starting. Test your examples. Use headers, bullets, and short code snippets.

Make docs useful, not verbose. Make them part of your workflow. Make them part of your product.

Frequently Asked Questions

 

Centralize all your documentation and make it easily searchable for everyone.

cta

Sai Dheepika

Original published on:

Invisible Drag: How Content Debt Slows You and Your Customer Down
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