Nov 15, 2018 • Jade Emmons
You may be in the market for new knowledge base software, either because …
Oct 24, 2018 • Jubina Prabhakaran
Having a knowledge base has become essential for almost every SaaS company nowadays. …
Oct 4, 2018 • Catherine Heath
Seeing the growing trends towards remote work, team collaboration is becoming a hotter …
Sep 6, 2018 • Christina Comben
Make no mistake. Wiki software is an excellent collaboration tool that allows you …
Jul 19, 2018 • Christina Comben
Knowledge base tools are the future of customer support. 81 percent of all …
Jul 17, 2018 • Catherine Heath
Software businesses are built solely on documents before they are ever built into …
Jul 12, 2018 • Christina Comben
Just like how a proper foundation is essential for any building, a knowledge …
Jul 5, 2018 • Catherine Heath
Many companies who have adopted Microsoft SharePoint KM as Knowledge Base are quickly …
Jul 3, 2018 • Christina Comben
Clients who receive excellent customer support are four times more likely to be …