Name: Knowledge Base Software
Brand: Document360
Rating: 4.7 (2500 reviews)

Features
Core Product

Portal
For Editors, Writers, and Reviewers

Site
For Customers and Employees

Widget
For SaaS Products and Websites

Industry Leading Features

Analytics

Dashboard

Workflow

SEO

Integrations

Business Glossary

Ticket Deflector

Drive

Platform API

Health Check Metrics

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Into the Future

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Solutions
Use Cases

Knowledge Base

Software Documentation

SOP

User Manual

API Documentation

by industry

SaaS
Documentation for your product

Manufacturing
Faster access, Better decisions

Healthcare
Provide better patient support

Financial Services
Reduce everyday operational risks

Education
Student & faculty knowledge sharing

IT & Consulting
Deliver faster client service
by Roles
Resources
Users & industry experts
Education
- Blog
- eBooks
- Guides
- Tutorials
help & services
from our blog

Revolutionizing Customer Support with AI-Base...

Are you feeling left out in the race for AI-based self-service Wo...

12 Mins Read

What is an Administrative Manual: A Quick Gui...

Do you feel underprepared when employees leave for long vacations...

14 Mins Read

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Enterprise
Pricing

SV
PT-BR
FR
ES
DE

Knowledge Management
Knowledge base Software
Technical Documentation
API Documentation
SOP
AI
SaaS
Customer Support
Best Practices
Product Updates
Product Engineering
Podcast

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Knowledge Management
Knowledge base Software
Technical Documentation
API Documentation
SOP
AI
SaaS
Customer Support
Best Practices
Product Updates
Product Engineering
Podcast

Need an awesome Knowledge base?

We'll show you how to build a knowledge base (public or private) in minutes.

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4 Mins Read

Product Update

How We Security Hardened Our Eddy Chatbot?

Jan 22, 2025 • Selvaraaju Murugesan

As organizations are harnessing the power of GenAI, we introduced Eddy, our AI …

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9 Mins Read

Product Update

Document360 2024 In Focus

Jan 9, 2025 • Pratiksha Ramkumar

Yes! 2024 was an exhilarating year for us at Document360. It marked significant …

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6 Mins Read

Product Update

Unwrap the New Features to Supercharge Your Documentation

Jan 2, 2025 • Janeera

Hello Document360 family! We are excited to share awesome updates. Yes, as said, …

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4 Mins Read

Product Update

Document360’s November Release With Federated Search &...

Nov 29, 2024 • Janeera

In this dynamically transforming digital ecosystem, we can observe significant changes in the …

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4 Mins Read

Product Update

Document360 + Floik: Redefining the Future of Knowledge Bases

Nov 18, 2024 • Pradeepa somasundaram

Document360 is excited to announce that the acquisition of Floik represents a significant …

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7 Mins Read

Product Update

Personalized Content, Voice, & Data Visualization in Yo...

Nov 8, 2024 • Janeera

Picture this: It is a Monday morning, and you are preparing for a …

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9 Mins Read

Product Update

Document360’s Q3 2024 Feature Round-up

Oct 10, 2024 • Janeera

As we enter the final quarter of 2024, the Document360 team is excited …

Read post

#1 rated knowledge base software among leading platforms

4 Mins Read

Product Update

Eddy AI: New Features to Supercharge Your Documentation Process

Jun 7, 2024 • Navinkumar Kaliyamoorthy

In our continuous effort to make Document360 the smartest AI-powered solution for creating …

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4 Mins Read

Product Update

Exploring AI Search Analytics: Unveiling Trends & Patterns

May 2, 2024 • Thiruthani Ravichandran

The rapid growth of LLM models in the space of AI has significantly …

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4 Mins Read

Product Update

Transforming Glossary Management with AI – Eddy

Apr 10, 2024 • Thiruthani Ravichandran

In the knowledge base platforms, the glossary serves as an important component. This …

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Features

Portal
Site
Widget
Analytics
Workflow
SEO
Integrations
Business Glossary
Ticket Deflector
Drive
Platform API
Health Check Metrics

Support

Support
Documentation
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Rating 4.7

(2500+)

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