Category: Podcast
Gowri Ramkumar, the Customer Relationship Manager at Kovai.co and host of the Knowledgebase Ninja Podcast jumps onto the Customer Experience Podcast to share her professional journey, how she keeps the customer as the key stakeholder in all of her work and tips on how to stay connected with the customers for better retention.
Key Takeaways
Who would Gowri like to thank?
Gowri mentions that her family members must be thanked because they let her do what she wants and give her the level of freedom to grow and be the person she is today.
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