Let’s be honest, tech writing isn’t just writing.
On any given day, you have to juggle between multiple roles: content creator, reviewer, SME liaison, information architect, terminology gatekeeper, access controller, compliance checker, and sometimes even an unofficial QA or release coordinator. Your article’s journey doesn’t end with only writing. It weaves through loops of feedback, status updates, and the chaos of coordination before it sees the light of day.
Sounds familiar?
Here’s a train of tasks that may feel familiar.
Draft an article → perform grammar check, edit metadata, and align content with brand → send it for peer review → incorporate feedback → assign for SME review → wait → follow up → get final sign-off → set the status → schedule or publish.
Now repeat that across dozens of articles.
Sure, it’s part of the job. However, when the process starts slowing you down, even the simplest actions, such as assigning an owner or updating a status, require too many clicks and consume too much memory. When things get overwhelming, something has to change.
We asked technical writers what frustrates them most about managing content in their documentation platform. And here’s what we heard:
- “I can’t easily see on what date something was assigned to me.”
- “It takes me five clicks just to assign a reviewer and update the status.”
- “The status button is buried; I forgot to update it!”
- “I don’t know what the next step is in the process/workflow…”
It’s not just you.
This kind of friction adds invisible weight to your workflow. It wastes time. It breaks your focus. And worst of all? It can turn the simplest of tasks into mental overhead.
At Document360, our mission has always been clear: make documentation simpler, faster, and smarter. We know you’re doing high-value work, and we believe your tools should enable flow, not create friction.
While we have several AI features that can help you create content faster and smarter, we’re equally focused on something equally important: making your everyday workflows simple, smooth, and intuitive.
Because real productivity isn’t only about automation, it’s about removing friction from the things you do every single day.
Introducing: The New Unified Article Status Dropdown
Say goodbye to complex processes and hello to a unified, intuitive experience. Coming soon, the redesigned article status management UI isn’t just a visual facelift; it’s a full functionality overhaul.
All-In-One Control Center
From a single dropdown, you can
- Assign the article owner
- Set a due date
- Change the status
- Publish/schedule for publication
Stay in Control With the Workflow Dropdown
The workflow dropdown gives you a powerful at-a-glance view of your documentation workflow. With a single click, you can instantly check:
- Which workflow is currently active
- Who it’s assigned to and when it was assigned
- The due date to keep things on track
- A lock icon if the workflow is in read-only mode
- The current version of the article
- And full access to the version history, so you can trace changes any time
Whether you’re managing a complex review cycle or just double-checking who’s up next, this dropdown is your go-to resource.
Smarter popups: Need to update the status or publish instantly? Just click the status or edit icon—no tab switching, no hidden buttons, no confusion.
The Update workflow status pop-up gives you everything in one place:
- Switch to any workflow status from your current one
- Add an assignee, due date, and a comment (up to 250 characters)
- Tag a team account in the comment to notify them
You can even publish the article directly, unless it’s in a read-only status.
Clearer context: Instantly see who the status owner is, what the due date is, and when the item was last assigned to you. It’s your article’s full story, right at your fingertips.
Why This Matters
Because as a writer, your energy should go into creating great content, not wrestling with your tools.
Because your time is too valuable for inefficient workflows.
Because updating a status shouldn’t seem like piloting a cockpit.
Because smart documentation deserves a smart UI.
Curious Yet? You Can Explore the New Workflow Soon
Whether you’re deeply involved in content operations or just managing a handful of pages, the new unified article status dropdown is designed to assist you in performing your task faster.
Soon, you’ll be able to do more from one place:
- Update statuses with fewer clicks
- Assign teammates
- Schedule publishing – all in one window
Give it a try and tell us what you think.
This feature was shaped by your feedback, and your next idea could be the one we build next.