Last updated on Sep 22, 2022
Claire Bremble, Technical Writer Manager at Dude Solutions, joins us in this episode of Knowledgebase Ninja to share her user-centric approach to develop technical documentation, how she ensures reader acceptance of her documentation and her tips on improving writing quality. Check out all the other episodes here.
Claire mentions her friend, who helped her with the basic concepts and fundamentals of technical writing. Also, she mentions her current manager, who trained her on the manager’s duties and attributes.
Use customers’ feedback to improve your documentation. As a technical writer, you might not have any feedback as you already do your best while creating documents but customers’ feedback always provides you with something to work on towards excellence.