Get more done with the Leader
– Document360
AI-powered platform to provide self-service support to customers and faster answers to employees.
Trusted by global brands
Faster answers for everyone
Your teams and customers will no longer have to scan different help articles to find answers.
In addition to a Google-like search, Document360 provides extra flexibility in finding answers with Ask Eddy, our AI interactive search.
Ask Eddy provides accurate answers to all the complex queries from your customers and teams.
“Due to the information silos, finding documents that should take only five minutes used to take two hours. Document360 has transformed the way people at (Un)Common Logic are finding new information through a centralized repository.”
Richard Clark | Senior Technical Manager
Features that matter the most
Advanced customization
Want to keep your branding in check? Our flexible customization tool suite ensures you can give your customers a complete personalized branding experience in your knowledge base.
Easy to scale
Document360 is well equipped to scale as you grow. Whether you’re a small business or a large enterprise, our platform can easily adapt to your growing knowledge base needs.
Rich analytics
Get insights beyond the usual vanity metrics. Our analytics allow you to make data-backed decisions to enhance the effectiveness of content and user interaction in your knowledge base.
Content management
We believe in keep things organized. Features, such as categories, workflow automation, content reuse, and article versioning, ensure you can manage your help articles seamlessly.
See why 100k+ users use Document360 every day
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Secure
Your business can have complete control of knowledge base visibility. As an additional layer of security, we also comply with SOC2 and GDPR.
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Document360 in action
Discover KB Sites built with Document360 and explore the possibilities. See how our clients use effective documentation to empower their customers
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