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Reduce friction and improve user support with user manuals
Enable users to maximize their experience and enhance satisfaction with quick self-help via easy-to-search user manuals.
of customers say user guides significantly improve product adoption and satisfaction.
of IT support time is spent on issues avoidable with a user manual.
of organizations report that poor user documentation leads to increased support costs.
Chosen by industry leaders worldwide
Smart user manuals
with AI
ChatGPT style answers, instantly
Instant answers
Improve user experience by providing precise, fast answers with our AI-powered search. Whether users are searching for a setup guide, troubleshooting tip, or usage instructions, they can find what they need instantly.
Write smarter
Automatically generate, shorten, or expand your user manuals to ensure clarity and readability. Let AI enhance your content’s tone and structure, saving your team time and ensuring users have the best experience.
Automate content creation
Generate glossaries, article summaries, and titles in seconds with our AI-powered tools. Free your team to focus on more critical tasks while maintaining comprehensive, accurate user documentation.
What makes
Document360 different
Help your users find what they need in seconds
With our advanced AI search functionality, your users can locate specific information quickly, find precise answers effortlessly, and ensure swift navigation through extensive content without frustration.
Streamline manual tasks with effective workflows
With workflow, you can simplify the way you create and update user manuals. Manage tasks, set deadlines, and assign responsibilities to ensure that every step of the manual creation process is efficient and organized.
Category manager
Develop clear, hierarchical structures for various product types to ensure intuitive navigation and improved searchability. Easily update and customize content to boost user experience, making your documentation both impactful and efficient.
Break language barriers with seamless localization
Our automatic translation with human touch makes it easy for you to translate manuals into different languages for global reach.
Seamlessly convert manuals for offline use
Provide your users with the flexibility to access your user manuals offline with the Export to PDF feature. This functionality allows you to convert your comprehensive online manuals into easily accessible PDF documents, perfect for printing and shipping.
Why Choose Document360?
Effortless,
user-friendly interface
Quick setup with
ready-made templates
Tailored to
fit your needs
Scalable for
growing demands
Frequently Asked Questions
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Can I customize my user manuals in Document360?
Document360 offers extensive customization options, allowing you to personalize your user manuals to fit your brand and user needs.
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What types of user manuals can I create with Document360?
You can create various user manuals, including software user guides, product manuals, and cross-format manuals. Document360 allows you to organize and manage all types of documentation to enhance user experience.
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Is it easy to convert existing manuals to Document360?
Absolutely! You can easily convert your current manuals from Word or PDF files into online manuals with Document360. The platform also allows you to export your online manuals to PDF format for offline access.
Read what users love about Document360
Document360 has helped us empower customers to find the knowledge they need, instead of gatekeeping it. It is a game changer. Once we upload an article regarding a specific issue, we see support tickets regarding that issue decreasing by 20%-30%.
Raquel Heyman | Customer Experience Consultant, Prerender
Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster. Document360’s robust analytics help SysAid swiftly respond to customer feedback, aligning with our customer-centric values.
Rachel | Product Manager, SysAid
Earlier customer calls would run longer because even the basics had to be explained to them and we often had to wait online till they tried our solution and it worked. Document360 has helped ease the load on our customer support team because customers are now enabled to handle issues themselves.
Michal Petrák | Communications and PR Manager, Comgate
Top choice on G2, Capterra, and beyond…
