Start free trial Book a demo

The Knowledge Management Software, engineered for growing companies

Instantly create a great online Self-Service Knowledge Base for your Customer and Employees (accessed either publicly or privately).

Start free trial Book a demo
Document360
Document360

Trusted by global brands

  • McDonald's
  • Stackify
  • Virgin Red
  • Harvard
  • Mambu

#1 rated knowledge base software among leading platforms

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings

MEET DOCUMENT360

Take a quick tour!

Everything you need, in one place

Features that matter the most to improve your overall article publishing and consumption experience.

Knowledge Base Portal

For Editors, Writers, and Reviewers

An advanced portal for content producers, with the state of the art editor, category manager, analytics and more.

Learn more
Knowledge Base Site

Knowledge Base Site

For Customers and Employees

Brand, style, and create a public or private knowledge base with a custom home page and domain.

Learn more
Knowledge Base Site

Widget

For your websites and applications

An embeddable widget that connects your product or website to your knowledge base so users can get answers instantly.

Learn more
Knowledge Base Assistant

API Documentation

Developer Tools

Create customizable API documentation automatically for customers & developers at a scale.

Learn more
API Documentation

Document360 Use Cases

What can you build with Document360?

Product Help Docs

Build a world-class, self-service knowledge base for your SaaS products.

Technical Documentation

Create how-to guides, tutorials, reference docs, system docs, and release notes.

Online User Guides

Replace offline, static, PDF user guides with guides you can always keep up-to-date.

FAQs

Build FAQ pages that constantly require adding or updating Questions & Answers.

Internal knowledge base

Build a private, login required, documentation for employees or clients.

Standard Operating Procedures

Build SOP’s like employee handbooks or sales/marketing playbook.

Scale your customer service without increasing support cost

Explore our customer sites

Third-party

Connect with your business tools

Help your customers with a fully functional knowledge base that they can use to solve problems. Make it easy for your customers to learn how to use their product with Document360.

120+

Integrations

24/7

Migration assistance

Integrations

Learn more

Migrate your existing documents with ease

Learn more

Document360 in action

Take a look at some of our live customer knowledge base sites

Try for free!